Customer Service Specialist
2 weeks ago
The Front Desk Coordinator, also known as the Customer Service Specialist, is responsible for managing incoming phone calls with a warm and attentive demeanor. This role involves collecting essential information from callers to ensure they are directed to the appropriate personnel.
Additionally, the Coordinator will document missed calls for team members, record sales inquiries, and take messages as needed. They will also handle electronic communications, ensuring timely responses.
Qualifications:
The ideal candidate will possess some background in customer service, with prior experience in roles such as administrative support, clerical work, call center operations, or customer relations. A solid understanding of automotive sales and service is preferred.
Applicants should demonstrate a friendly and professional attitude, exhibit strong verbal and written communication abilities, and possess proficient computer skills. Excellent interpersonal skills are essential for success in this role.
Compensation:
The starting pay for this position is $12 per hour.
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