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Patient Registration Coordinator

2 months ago

Cullman, Alabama, United States Cullman Regional Full time
Job Overview

Location
Cullman Regional Medical Center

Position Type
PRN - .2

Shift
Day

Role Summary

Registration Specialist
This role demands strong clerical abilities and meticulous attention to detail to guarantee precision in data entry, documentation, and communication review.

Key Responsibilities:
  • Promptly answer a multi-line phone system in a professional manner, consistently meeting and exceeding call volume expectations.
  • Accurately gather and input patient information while managing the database, which includes generating existing reports and creating new ones as necessary.
  • Contact patients to arrange appointments and additional examinations as required.
  • Perform general office tasks, including scanning, faxing, and copying, while maintaining ongoing communication with patients, healthcare providers, and other staff members. Effective communication is essential to deliver patient-centered services and foster a positive atmosphere.
  • Organize and maintain both hardcopy and electronic filing systems in accordance with company procedures.
  • Uphold strict confidentiality regarding company and client information.
Qualifications:

Requirements:
  • High School diploma or GED is mandatory.
  • A minimum of one year of experience in a clinical office setting is required.
  • Proficiency in MS Office applications, including Word, PowerPoint, and Excel, is essential.
  • Ability to thrive in a call center environment, managing multiple tasks efficiently.
  • Strong organizational skills and a professional demeanor are necessary for effective collaboration with both external and internal stakeholders.
  • Excellent oral and written communication skills, along with proper telephone etiquette, are required.