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Bilingual Patient Scheduling Specialist

2 months ago


Cullman, Alabama, United States Cullman Regional Full time

Bilingual Patient Appointment Service Specialist

Overview:
Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center team. The successful candidate will excel in a dynamic setting and appreciate collaborating with a supportive group.

Key Responsibilities:
1. Efficiently manage appointment scheduling for patients.
2. Collect and verify patient information to ensure accuracy.
3. Provide guidance to patients regarding payment options and requirements.
4. Maintain precise documentation of all interactions.

Qualifications:
- High school diploma or equivalent is required.
- A minimum of 2 years of experience in customer service is essential.
- Familiarity with medical terminology is advantageous.

Skills:
- Exceptional communication abilities.
- Strong multitasking skills.
- Keen attention to detail.
- A commitment to delivering excellent customer service.