Bilingual Customer Service Representative for Patient Appointments

2 weeks ago


Cullman, Alabama, United States Cullman Regional Full time

Bilingual Patient Appointment Service Specialist

Overview:
Cullman Regional Medical Group is on the lookout for a dedicated Patient Appointment Service Specialist to enhance our Call Center operations. This role is ideal for individuals who excel in dynamic settings and appreciate collaborating with a supportive team.

Key Responsibilities:
1. Efficiently manage appointment scheduling for patients.
2. Collect and verify patient information to ensure accuracy.
3. Provide guidance to patients regarding payment obligations.
4. Maintain precise documentation of all interactions.

Qualifications:
- Strong communication abilities are essential.
- Proven multitasking skills and attention to detail.
- A customer-centric mindset is crucial for success.
- A high school diploma or equivalent is required.
- A minimum of 2 years in a customer service role is preferred.
- Familiarity with medical terminology is advantageous.

Join our team and contribute to providing exceptional service to our patients while working in a collaborative environment.

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