Inside Sales Key Account Manager

2 days ago


Lincolnshire, Illinois, United States Staples, Inc. Full time
Job Description

At Staples, Inc., we are seeking a highly skilled Sales Key Account Manager to join our team. As a leader in office supplies, we deliver essential services, solutions, and award-winning customer support to help our customers and associates thrive.

**Key Responsibilities:**

  • Responsible for sales results for assigned book of accounts with large sales and potential.
  • Acquire new business and grow sales as well as manage current customer base.
  • Map accounts and identify core and specialty category opportunities.
  • Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth.
  • Prioritize account portfolio to gain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for resource deployment.
  • Utilize enablement tools to keep customer data updated, manage a healthy pipeline, and advance opportunities as they progress.
  • Know products, customers, and vertical markets.
  • Utilize Salesforce on a regular basis.
  • Execute sales strategies through phone, email, and on-site visits.
  • Leverage sales methodologies to retain and grow customer base.

**Requirements:**

  • Ability to interface at customer's most senior levels.
  • Strong ability to develop and deliver presentations.
  • Consultative selling, solutions selling, insight selling, negotiation.
  • Strong business, financial, operations, and technology acumen.
  • Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Quill's value proposition.
  • Ability to function independently with minimal daily supervision.
  • Creative and cognitive thinking ability.
  • Excellent oral and written communication skills.

**Preferred Qualifications:**

  • Proficient computer skills and knowledge of Microsoft Office.
  • Prior experience working with large complex accounts.
  • Responsibility for a sales quota and a track record of exceeding quota.
  • Managed a complex deal shaping from start to finish.
  • Experience with business-to-business sales process.
  • Responsibility to retain and grow accounts.

**What We Offer:**

  • Inclusive culture with associate-led Business Resource Groups.
  • 112 Hours of PTO and Holiday Schedule.
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.


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