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Sales Account Manager

2 months ago

Lincolnshire, Illinois, United States Staples, Inc. Full time
About the Role

As a Sales Account Manager at Staples, Inc., you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Customer Relationship Management: Develop and maintain long-term relationships with key customers, understanding their business needs and providing tailored solutions to drive sales growth.
  • Sales Growth and Profitability: Manage existing customer accounts to drive increase sales and achieve profit margins, identifying opportunities to upsell and cross-sell our products and services.
  • Business Development: Collaborate with internal business partners to identify new business opportunities and develop strategies to pursue them.
  • Account Management: Effectively manage your book of business through productivity and pipeline management, ensuring timely and accurate communication with customers and stakeholders.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Experience: 6 months + of relevant experience in sales, account management, or a related field.
  • Education: High School Diploma or G.E.D.
  • Skills: Excellent verbal and written communication skills, self-motivation, and ability to thrive in a results-driven environment.
What We Offer
  • Competitive Compensation: Includes hourly rate plus commission potential.
  • Inclusive Culture: Associate-led Business Resource Groups and a commitment to diversity and inclusion.
  • Benefits: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), online and retail discounts, company match 401(k), physical and mental health wellness programs, and more.