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Senior Inside Sales Team Leader

2 months ago

Lincolnshire, Illinois, United States Staples, Inc. Full time
Job Overview

At Staples, we are committed to fostering a collaborative environment where our associates thrive. As a vital part of our family of brands, Quill has been a leader in office supplies since 1956, providing essential services and solutions to our customers.

The Senior Inside Sales Team Manager will be responsible for overseeing and guiding an inside sales team. This role encompasses the development of sales strategies, team leadership, and optimizing performance. The ideal candidate will possess exceptional communication, organizational, and problem-solving abilities to drive sales growth and ensure efficient operations across various locations.

Key Responsibilities:

  • Lead and manage an inside sales team, focusing on strategy development and performance enhancement.
  • Establish and monitor sales objectives, KPIs, and performance metrics to meet business targets.
  • Analyze market and team sales data to identify trends and areas for improvement.
  • Mentor and motivate the sales team to maximize productivity and effectiveness.
  • Provide ongoing coaching and development to ensure the execution of sales processes and strategies.
  • Conduct regular coaching sessions and important discussions to enhance team performance.
  • Engage in customer account reviews and industry events.
  • Deliver performance reports and insights to senior leadership.
  • Perform regular audits to ensure alignment with business objectives.

Qualifications:

  • Proven ability to manage a remote sales team effectively.
  • Results-driven, self-motivated, and focused on achieving financial and career goals.
  • Strong selling and negotiation capabilities.
  • Excellent verbal and written communication skills.
  • Demonstrated management skills, including mentoring and coaching.
  • Proficient in technology and computer applications.
  • A passion for recruiting and developing talented sales professionals.
  • A collaborative approach to problem-solving and achieving customer satisfaction.
  • Advanced knowledge of Salesforce.

Basic Qualifications:

  • High School diploma or GED equivalent.
  • 4+ years of sales experience.
  • 1+ years of experience in sales management.

Preferred Qualifications:

  • Bachelor's Degree.

What We Offer:

  • An inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO and a comprehensive holiday schedule.
  • Employee discounts, 401(k) company match, wellness programs, and more.

At Staples, we believe in creating an inclusive workplace where every employee feels valued and empowered to contribute their best. Our commitment to diversity and inclusion drives innovation and helps us exceed our customers' expectations.