Enterprise Client Relationship Manager

2 weeks ago

San Francisco, California, United States Linqia, Inc. Full time

Linqia, Inc. is a pioneering organization within the dynamic influencer marketing sector. Our team is composed of individuals who are enthusiastic about marketing, thriving in a vibrant, fast-paced, and analytics-driven environment.

We provide guaranteed results in influencer marketing for our clientele, collaborating with some of the most prominent brands globally, including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart. Our advanced AI-powered platform, combined with our expert team, is at the forefront of transforming influencer marketing into a scalable media avenue. Additionally, the Linqia platform functions as a social content laboratory, enabling marketers to organically evaluate and amplify the most effective influencer content, thereby enhancing ROI from their paid, owned, and earned media.

At Linqia, we prioritize intelligence, acknowledge talent, and foster a culture that promotes career advancement and growth for our team members. We thrive on innovation and accountability, maintaining a customer-centric approach that adds genuine value to all our endeavors. Our employees are intelligent, diligent, possess integrity, and enjoy a fun work atmosphere as we strive for success.

Role Overview:

The Strategic Accounts Manager serves as a vital client partner, showcasing leadership, strategic insight, accountability, business acumen, and vision for Linqia's portfolio of enterprise brand clients. This role effectively utilizes experience, knowledge, and skills to inspire innovative thinking while balancing the needs of clients, the company, and the team. Responsibilities include overseeing and approving the development of overarching media/influencer objectives and strategies, as well as ideation to support these goals. The aim is to ensure that appropriate tools and processes are applied to planning and buying activities, optimizing deliverables and providing a solid rationale for recommendations.

This position entails managing select client accounts and fostering relationships between Media Agencies, Creative Agencies, and Brands. The primary objective is to deliver exceptional customer experiences and cultivate repeat business. You will lead and oversee internal teams working on your programs, acting as a steward for both Linqia and the client, ensuring transparency and clear communication throughout the process.

Key Responsibilities:
  • Oversee client campaigns with exceptional customer service while maximizing business opportunities, growth, and efficiency.
  • Accountable for achieving business KPIs and development within signed IOs.
  • Champion the Client Experience, exceeding client expectations and fostering long-term partnerships.
  • Lead strategic channel planning activities related to assigned campaigns in collaboration with creative, brand success, sales, and media investment teams.
  • Establish and nurture strong relationships with multiple senior client stakeholders, demonstrating industry and influencer expertise.
  • Collaborate with internal partners to assess campaign performance and KPIs, evaluating the extent to which original objectives and strategies were achieved.
  • Stay informed about industry trends and share insights with the team.
  • Work closely with internal partners to identify and optimize revenue opportunities with specific clients.
Qualifications:
  • 5+ years of experience in client management and media (or influencer) roles within agencies.
  • Driven by a commitment to customer satisfaction, ensuring that delighting customers is at the forefront of your work.
  • Passionate about the social media landscape, eager to learn about new platforms and understand their use in communication and advertising.
  • Entrepreneurial spirit, self-motivated, and proactive in problem-solving, with the ability to set your own deadlines and goals.
  • Proven track record of success with clients and teams.
  • Comfortable with high-level client communications.
  • Bachelor's degree required; MBA preferred.
  • Must be within commuting distance of Linqia's office, as in-office attendance is required twice a week.

  • Enterprise Client Relationship Manager

    2 weeks ago

    San Francisco, California, United States Linqia, Inc. Full time

    Linqia, Inc. is a pioneering company in the rapidly expanding influencer marketing sector. Our dynamic team is driven by a passion for marketing, working in an engaging, fast-paced, and data-oriented environment.We are committed to delivering guaranteed results in influencer marketing for our esteemed clients, collaborating with some of the world's leading...

  • Enterprise Relationship Manager

    2 weeks ago

    San Francisco, California, United States Canary Technologies Full time

    Canary Technologies is a rapidly expanding enterprise technology firm specializing in hospitality solutions designed to enhance operational efficiency and improve guest satisfaction. Our primary offerings replace outdated systems in the hospitality sector. Supported by leading investors from Silicon Valley, including Y Combinator, Canary Technologies is...

  • Enterprise Software Relationship Manager

    1 week ago

    San Francisco, California, United States First Citizens Bank Full time

    Job DescriptionOverviewThis is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.Together, First Citizens Bank and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble...

  • Enterprise Client Manager

    7 days ago

    San Francisco, California, United States Klaritylaw Full time

    Klaritylaw is a pioneering company in the field of Natural Language Processing for Finance and Accounting teams. We offer innovative solutions to automate document review processes, helping businesses like Okta, Cloudflare, OpenAI, and Coupa save time, ensure compliance, and streamline contract reviews.We have a strong focus on Revenue Recognition and have...

  • Senior Enterprise Client Manager

    1 week ago

    San Francisco, California, United States Patch Full time

    About Patch:A sustainable future relies on effective climate solutions, and these solutions require substantial funding to expand. Carbon credits represent a robust financial mechanism capable of propelling climate initiatives to unprecedented scales.Patch merges advanced technology with expertise in carbon markets to assist organizations in formulating and...

  • Senior Enterprise Client Manager

    2 weeks ago

    San Francisco, California, United States Patch Full time

    About Patch:A sustainable future relies on effective climate solutions, which require substantial funding to achieve scalability. Carbon credits represent a powerful financial mechanism capable of driving climate initiatives to unprecedented levels.Patch merges advanced technology with expertise in carbon markets to assist organizations in developing and...

  • Senior Relationship Manager

    5 days ago

    San Francisco, California, United States First Citizens Bank Full time

    Job Summary:This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.As a Relationship Manager on our Northern California Technology Banking team with a focus on the Enterprise Software sector, you will be responsible for acquiring, orchestrating, and growing entire client and ecosystem...

  • Senior Enterprise Client Manager

    2 weeks ago

    San Francisco, California, United States Patch Full time

    About Patch:A sustainable future relies on effective climate solutions, which require substantial funding to achieve scale. Carbon credits represent a powerful financial mechanism capable of driving climate initiatives to unprecedented levels.Patch integrates advanced technology with expertise in carbon markets to assist organizations in developing and...

  • Senior Enterprise Client Manager

    2 weeks ago

    San Francisco, California, United States Patch Full time

    About Patch:A sustainable future relies on effective climate solutions, and securing funding is crucial for their expansion. Carbon credits represent a powerful financial mechanism capable of driving climate initiatives to unprecedented scales.Patch merges advanced technology with expertise in carbon markets to assist organizations in developing and...

  • Senior Enterprise Client Manager

    1 week ago

    San Francisco, California, United States Patch Full time

    About Patch:A sustainable future relies on innovative climate solutions, which require substantial funding to expand. Carbon credits represent a powerful financial mechanism capable of driving climate initiatives to unprecedented scales.Patch integrates advanced technology with expertise in carbon markets to assist organizations in developing and...

  • SVB - Senior Relationship Manager, Enterprise Software

    5 days ago

    San Francisco, California, United States First Citizens Bank Full time

    Job Summary:This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.About the Role:As a Relationship Manager on our Northern California Technology Banking team, you will be responsible for acquiring, orchestrating, and growing entire client and ecosystem relationships; deepening...

  • Senior Enterprise Client Success Manager

    2 weeks ago

    San Francisco, California, United States Canary Technologies Corp Full time

    Overview of the PositionIn the role of Senior Enterprise Client Success Manager, you will engage with some of the most esteemed hospitality organizations globally.Your responsibilities are vital: you will guarantee the success of key implementations, nurture robust relationships with essential stakeholders, and broaden the reach of Canary's offerings within...

  • Client Relationship Manager

    2 weeks ago

    San Francisco, California, United States Airwallex Full time

    About AirwallexAirwallex stands as a pioneering unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary technology and software empowers over 100,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business...

  • Client Relationship Manager

    2 weeks ago

    San Francisco, California, United States Airwallex Full time

    About AirwallexAirwallex stands as the premier integrated payments and financial platform designed for international enterprises. Leveraging our unique blend of proprietary technology and software, we empower over 100,000 businesses globally – including notable names like Brex, Rippling, Navan, Qantas, SHEIN, and many others – with comprehensive...

  • Client Relationship Manager

    4 days ago

    San Diego, California, United States Lenovo Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Lenovo. As a Client Relationship Manager, you will be responsible for nurturing client relationships across all Business Groups, driving growth in our Large Enterprise Accounts by implementing account strategies that leverage our entire Solutions and Services...

  • Enterprise Client Program Manager

    2 weeks ago

    San Francisco, California, United States Weave Grid Full time

    About UsThe future of transportation is electric, and our software addresses the most pressing emerging grid integration challenges to ensure that the upcoming energy transition is clean, equitable, and resilient. Our enterprise solutions empower the grid to seamlessly absorb the forthcoming electrification wave. Built on modern, cloud-native platform...

  • Client Relationship Manager

    1 week ago

    San Francisco, California, United States Workday Full time

    Your Workdays Will Shine HereAt Workday, our journey began with a simple conversation that sparked a revolutionary idea in the enterprise software industry. Our founders envisioned a company where culture thrives, driven by the principle of prioritizing our people.Our commitment to the happiness, growth, and contributions of every Workmate is at the heart of...

  • Client Relationship Manager, SME

    2 weeks ago

    San Francisco, California, United States Airwallex Full time

    About AirwallexAirwallex stands as a pioneering unified payments and financial platform designed for global enterprises. Our unique blend of proprietary technology and software empowers over 100,000 businesses globally, including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business...

  • Senior Enterprise Client Success Manager

    2 weeks ago

    San Francisco, California, United States TaxBit Full time

    Company OverviewFounded in 2018 by a team of CPAs, tax attorneys, and software developers, TaxBit is pioneering a new category aimed at facilitating the compliant adoption of digital assets within the global economy. TaxBit's Software-as-a-Service (SaaS) platform effectively streamlines and automates tax reporting and accounting tasks related to digital...

  • Client Relationship Manager, SME

    2 weeks ago

    San Francisco, California, United States Airwallex Full time

    About AirwallexAirwallex stands as a premier unified payments and financial platform designed for global enterprises. Our unique blend of proprietary technology and software empowers over 100,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business...