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Enterprise Client Manager

2 months ago

San Francisco, California, United States Klaritylaw Full time

Klaritylaw is a pioneering company in the field of Natural Language Processing for Finance and Accounting teams. We offer innovative solutions to automate document review processes, helping businesses like Okta, Cloudflare, OpenAI, and Coupa save time, ensure compliance, and streamline contract reviews.

We have a strong focus on Revenue Recognition and have secured significant funding to support our growth.

We are seeking a Customer Success Professional to join our dynamic team.

About the Role:
  • Lead the implementation of Klaritylaw with enterprise clients
  • Identify and drive new use cases based on client needs
  • Develop and evolve the Customer Success playbook for GenAI transformation
  • Build trusted advisor relationships with clients
  • Collaborate closely with Product and Engineering teams
  • Ensure successful client engagement, adoption, and growth
Requirements:
  • 5-10 years of experience in client-facing roles with Enterprise clients
  • Proven track record of successful software/SaaS implementations
  • Deep understanding of enterprise Finance stack
  • Ability to break down technical requirements for engineers
  • Strong relationship-building skills with clients and teammates
  • Ownership mentality and proactive problem-solving approach

If you are looking to be part of a groundbreaking team and drive client success in a fast-paced environment, we want to hear from you.