Automotive Service Receptionist

6 days ago


Paramus, New Jersey, United States Paramus Chevrolet Full time
Job Summary

Paramus Chevrolet is seeking a highly skilled and detail-oriented Automotive Service Receptionist to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, handling transactions, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Transaction Handling: Process customer transactions, including cash, checks, and credit card payments, while maintaining accurate records and providing change as needed.
  • Document Management: Maintain and file repair orders, parts invoices, and rental forms, ensuring all necessary documents are up-to-date and easily accessible.
  • Communication: Collaborate with the service and parts departments to provide telephone coverage and support, ensuring seamless communication with customers and team members.
  • Administrative Support: Provide clerical and secretarial support to the parts and service departments, maintaining a professional and organized work environment.
Requirements
  • Proficiency: Possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Attention to Detail: Demonstrate strong attention to detail, ensuring accuracy and precision in all aspects of the job.
  • Organizational Skills: Possess excellent organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Teamwork: Demonstrate a strong commitment to teamwork, working collaboratively with colleagues to achieve common goals.
Benefits
  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Employee Discounts on Vehicle Purchases, Parts, and Service
  • Paid Time Off
  • Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
  • Comprehensive Employee Recognition Programs
  • Opportunities for Career Advancement
  • Professional Development Assistance
  • Retirement Plan


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