Lease Portfolio Coordinator

4 months ago

Paramus, United States Route 4 Auto Group Full time
Job DescriptionJob Description

If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Group 4 Auto is for you We are always looking for qualified individuals to join our team We have an amazing internet sales department that drives customers to the dealership to generate appointments that come in and buy vehicles We need the right people to assist.

Route 4 strives to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding efforts

If you are looking for a new future with a very reputable dealership, take advantage of this very great opportunity

What We Offer:

  • Medical, Dental, and Vision coverage
  • 401K contribution match
  • Free college education
  • Extensive training
  • High lead Volume
  • Employee vehicle purchase discounts
  • Paid vacation
  • Opportunity to define yourself and your career.

 

Responsibilities:

  • Retain customer base is a priority by Communicating and interacting with customers via phone, text, email and in person, in a professional, friendly, and efficient manner.
  • Available to work flexible hours & weekends.
  • Build relationships & create customers for life.
  • Coordinate customer vehicle lease returns
  • Learn to overcome objections and thrive in difficult situations.
  • Multi-task - Schedule and manage appointments via inbound and outbound calls, text, email and in person.
  • Utilize dealership process and procedures to develop a system - Manage tasks in a fast-paced environment.
  • Direct report to the Lease Retention Manager regarding issues or concerns
  • Bring your ‘A game’ & positive attitude with you every day by executing personal income goals, consistent with dealership standard of productivity.
  • Attend product/sales training courses and meetings as determined by sales management and manufacturer.
  • Exhibit a high level of commitment to customer satisfaction. Maintain a minimum customer satisfaction standard equal to or above the manufacturer expected average.

Qualifications:

  • Automotive sales experience
  • Willing to submit to a pre-employment background check and drug screen.
  • Eager to learn the dealership’s best practices and advance customer service skills.
  • Ready to hit the ground running.
  • Focus on the customers and utilize communication to enhance dealership experiences.
  • Enthusiastic and high energy throughout the workday
  • Professional, well-groomed personal appearance.
  • Ability to work well with others.
  • Fluid phone skills

We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

 

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