Receptionist Team Member
2 weeks ago
We are seeking dynamic, innovative, and enthusiastic Receptionist Team Members to become part of the Equinox family. This role is ideal for individuals eager to contribute significantly to a vibrant and expanding organization.
Key Responsibilities:
- Warmly welcome members and visitors
- Verify membership credentials upon entry
- Professionally handle incoming calls
- Address member inquiries, issues, and discrepancies
- Update member accounts as necessary
- Ensure a tidy and organized workspace
- Availability for various shifts including mornings, evenings, and weekends
- Conduct tours for prospective members
- Deliver exceptional customer service to members, potential members, and guests
- Assist other departments with related tasks as needed
Qualifications:
- At least 1 year of experience in customer service or a related field
- High school diploma or GED required, or equivalent work experience
- Dependable, professional, tech-savvy, energetic, and personable
- A genuine interest in health, fitness, and/or sports is preferred
- Must possess a friendly, vibrant, and outgoing demeanor
- Effective communication skills in person, via email, and over the phone
Physical Requirements:
- Ability to perform essential physical tasks of the role, including standing for extended periods, sitting, walking, squatting, reaching, and bending
- Capability to push, pull, and lift items weighing up to 50 lbs.
Additional Information:
As a valued member of the Equinox team, you will enjoy:
- Competitive salary and benefits package
- Complimentary membership to our facilities
- Exclusive perks and incentives on our services, including Personal Training, Pilates, Spa, and Retail
This job description outlines the general requirements for the position. It is not an exhaustive list of duties, responsibilities, or qualifications. Additional tasks may be assigned as necessary to ensure the smooth operation of the department.
Equinox is an equal opportunity employer. All information will be kept confidential in accordance with EEO guidelines. Candidates must have the legal right to work in the United States.
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