Office Support Specialist

2 weeks ago


Princeton, New Jersey, United States J & J Staffing Resources Full time

Position Overview:
J & J Staffing Resources is currently seeking an Administrative Assistant to provide essential support for digital solutions aimed at enhancing alumni engagement for various organizations.

Employment Type:
This is a full-time, on-site, temporary role expected to last approximately 5-6 months.

Work Schedule:
Monday to Friday, totaling 36.25 hours per week.

Compensation:
The pay rate for this position is $25 per hour.

Key Responsibilities:

  • Assist in resolving user needs and provide support to volunteers utilizing an online communication platform that encompasses community websites, email correspondence, an alumni directory, and discussion forums.
  • Collaborate with an external help desk vendor to address alumni inquiries, assist with user issues, and relay platform updates.
  • Investigate problems and respond to alumni questions using ServiceNow.
  • Offer expertise in email marketing, including the creation of email templates, while assisting alumni organization volunteers in developing straightforward websites.

Qualifications:

  • A Bachelor’s degree is required.
  • Minimum of 2 years of relevant work experience.
  • Familiarity with email and digital marketing platforms is essential.
  • Ability to cultivate and maintain strong, trusting relationships with a diverse range of colleagues, volunteers, and partners.
  • Discretion in handling sensitive information related to the university and its alumni is crucial.
  • Capability to work both independently and collaboratively in a dynamic team environment.
  • Strong organizational skills to prioritize tasks and meet multiple deadlines consistently.
  • Excellent interpersonal and customer service skills.
  • Outstanding oral and written communication abilities.

Job Types:
Full-time, Temporary

Compensation:
$25.00 per hour

Application Requirements:
Candidates must be willing to undergo a pre-employment criminal background check.

Education:
Bachelor’s degree (Required)

Experience:
Administrative: 2 years (Required)
MS Office Suite: 2 years (Required)

Work Location:
This position requires in-person attendance.



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