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Office Support Specialist

2 months ago

Princeton, New Jersey, United States J & J Staffing Resources Full time

Position Overview:
Our client is in search of an Administrative Assistant to provide essential support for the digital solutions required by alumni organizations, including regional associations and affinity groups.

Employment Type:
This is a full-time, on-site, temporary role.

Work Schedule:
Monday to Friday, totaling 36.25 hours per week.

Compensation:
The hourly rate for this position is $25.

Key Responsibilities:

  • Assist in resolving user needs and support volunteers on a digital communication platform that encompasses community websites, email communication, an alumni directory, and discussion boards.
  • Collaborate with an external help desk vendor to address alumni inquiries, resolve user issues, and communicate enhancements to the platform.
  • Utilize ServiceNow to investigate issues and respond to alumni inquiries.
  • Provide expertise in email marketing, including the creation of email templates for alumni organization volunteers, while also developing simple websites.

Qualifications:

  • A Bachelor's degree is required.
  • Minimum of 2 years of relevant experience in an administrative role.
  • Familiarity with email and digital marketing platforms is essential.
  • Proven ability to establish and maintain strong, trusting relationships with colleagues, volunteers, and partners.
  • Demonstrated discretion in handling confidential information related to the university and its alumni.
  • Ability to work independently and collaboratively in a dynamic team environment.
  • Strong organizational skills to prioritize workload and meet multiple deadlines effectively.
  • Excellent interpersonal and customer service skills.
  • Strong oral and written communication abilities.

Job Types:
Full-time, Temporary

Compensation:
$25.00 per hour

Application Requirements:
Candidates must be willing to undergo a pre-employment criminal background check.

Education Requirement:
Bachelor's degree (Required)

Experience Requirement:
Administrative: 2 years (Required)
MS Office Suite: 2 years (Required)

Work Location:
This position requires in-person attendance.