Service Coordination Representative

2 weeks ago

Muskegon, Michigan, United States Summit Companies Full time

Are you looking to join a leading organization in the fire protection sector and embark on a fulfilling career that contributes to the safety of countless individuals? If you are eager to be part of a dynamic and expanding team of professionals, consider the opportunities available with Summit Fire Protection, a subsidiary of Summit Companies, recognized for excellence in the Fire Sprinkler and Fire Life Safety industry.

We are currently in search of a Customer Service Representative to join our team. This role is essential in providing administrative and operational support within the designated department.

Key Responsibilities:

  • Manage incoming calls, ensuring they are answered and directed appropriately.
  • Welcome visitors and assess their needs, directing them to the correct personnel.
  • Maintain the cleanliness and organization of shared spaces.
  • Oversee the accurate and timely processing of payroll for designated branches.
  • Input payroll-related information into the system to meet deadlines.
  • Sort and distribute daily mail.
  • Coordinate courier services as required.
  • Assist with bulk mailing tasks as needed.
  • Draft and prepare correspondence as requested by management.
  • Monitor and manage office supply inventory and special orders.
  • Request Insurance Certificates as necessary.
  • Facilitate customer invoice approvals as needed.
  • Process payments and manage deposits.
  • Maintain an organized electronic filing system.
  • Assist in coordinating special events as required.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • At least one year of experience in a receptionist or administrative role.
  • Professional demeanor with a friendly and approachable attitude.
  • Strong interpersonal and communication skills with a focus on customer service.
  • Proficient in Microsoft Word and Excel.
  • Familiarity with PowerPoint.
  • Typing speed of at least 45 words per minute.
  • Demonstrated organizational skills and ability to manage multiple tasks.
  • Self-motivated with a proactive approach to improving processes.
  • Strong analytical and problem-solving abilities.
  • Attention to detail and accuracy in all tasks.
  • Ability to work effectively with diverse groups.
  • Customer-focused with a talent for building collaborative relationships.

Benefits:

At Summit Fire Protection, we provide extensive training opportunities, career advancement, competitive compensation, and a comprehensive benefits package for eligible employees, which includes:

  • Paid time off and holidays.
  • Health insurance options.
  • Dental and vision coverage.
  • 401(k) plan with company matching.
  • Flexible spending accounts.
  • Employer-paid long-term and short-term disability insurance.
  • Voluntary benefits such as accident and hospital indemnity insurance.
  • Life insurance for employees and their dependents.
  • Employee assistance programs.
  • Referral bonuses for employee recommendations.

Summit Fire Protection is dedicated to providing a safe and inclusive workplace. We are an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, veteran status, or disability.

  • Customer Service Representative

    4 days ago

    Muskegon, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Trinity Health. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our scheduling process.Key ResponsibilitiesIndependently schedule procedures for various departments, including Surgery, Endoscopy,...

  • Social Services Coordinator

    7 days ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Senior Resources Mission Statement:Our goal is to deliver a thorough and well-organized array of services aimed at enhancing the autonomy and respect of senior citizens and their families in the Muskegon, Oceana, and Ottawa regions. We are dedicated to prioritizing those older individuals who are in the most need and to advocate for all.This position...

  • Insurance and Financial Services Representative

    11 hours ago

    Muskegon, Michigan, United States Jake Kantola - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and results-driven individual to join our team as an Insurance and Financial Services Representative. As a member of our agency team, you will have the opportunity to work closely with our State Farm Agent, Jake Kantola, to build and develop customer relationships within the community.Key...

  • Customer Service Representative

    2 days ago

    Muskegon, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at Summit Companies. As a key member of our administrative staff, you will provide exceptional support to our customers and internal teams, ensuring seamless communication and efficient operations.Key ResponsibilitiesAdministrative Support: Provide...

  • Customer Service Representative

    1 day ago

    Muskegon, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Summit Fire Protection. As a key member of our administrative staff, you will provide exceptional support to our fire safety team, ensuring seamless day-to-day operations and exceptional customer service.Key ResponsibilitiesAdministrative...

  • Nursing Support Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Our Mission: To deliver a comprehensive and coordinated array of services aimed at enhancing the independence and dignity of older adults and their families in the region.Full Time / Exempt / Full BenefitsWage Range: $56,000-$66,000 AnnuallyGENERAL DESCRIPTION: The Nursing Support Coordinator employs their educational background, communication skills, and...

  • Registered Nurse Care Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Mission Statement: Our goal is to deliver a thorough and integrated array of services aimed at enhancing the autonomy and respect of elderly individuals and their families in the region. We are dedicated to prioritizing those in most need and advocating for all.Full Time / Exempt / Comprehensive BenefitsSalary Range: $56,000-$66,000 AnnuallyPOSITION...

  • Community Care Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Mission Statement of Senior Resources: Our goal is to deliver a comprehensive and well-coordinated array of services aimed at enhancing the independence and dignity of older adults and their families within the Muskegon, Oceana, and Ottawa counties. We are dedicated to prioritizing the needs of older individuals who require the most assistance and to...

  • Community Care Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Senior Resources Mission Statement: Our aim is to deliver a thorough and coordinated array of services that enhance the autonomy and dignity of older adults and their families in the Muskegon, Oceana, and Ottawa regions. We are dedicated to prioritizing those older individuals who are in the most critical need and to advocating for all.To qualify for this...

  • Community Support Coordinator

    7 days ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Senior Resources Mission Statement: Our goal is to deliver a thorough and coordinated array of services aimed at enhancing the autonomy and dignity of elderly individuals and their families within the Muskegon, Oceana, and Ottawa regions. We are dedicated to prioritizing those older adults who are in the most need and advocating for all.To qualify for this...

  • Customer Service Representative

    1 day ago

    Muskegon, Michigan, United States Border Foods Full time

    About UsAt Border Foods, we're dedicated to Making Lives Better through our commitment to exceptional customer service and a positive work environment. Our family culture is built on developing people and providing career growth opportunities in a fast-paced and dynamic restaurant setting.Your RoleAs a Team Member, you'll play a vital role in feeding...

  • Registered Nurse Care Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Mission Statement: Our commitment is to deliver a thorough and coordinated array of services aimed at enhancing the autonomy and dignity of elderly individuals and their families in the designated service areas. We prioritize the needs of the most vulnerable older adults and advocate for their rights.Full Time / Exempt / Comprehensive BenefitsCompensation:...

  • Guest Services Representative

    2 weeks ago

    Muskegon, Michigan, United States Parkland Properties Full time

    Division Parkland Properties Location Not specified Position Front Desk Agent Full-Time/Part-Time Part-Time Number of Openings 1 Req Number Not specified DescriptionJob Title: Front Desk Agent Department: Guest Services Reports To: Front Desk Manager Overview: The Guest Services department serves as the initial point of contact for visitors. A Front...

  • Registered Nurse Care Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Senior Resources of West Michigan Full time

    Mission Statement: Our commitment is to deliver a thorough and coordinated array of services aimed at enhancing the autonomy and dignity of elderly individuals and their families in the surrounding communities.Full Time / Exempt / Comprehensive BenefitsCompensation: $56,000-$66,000 AnnuallyPOSITION OVERVIEW: The Supports Coordinator utilizes their...

  • Meal Service Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Benedictine Health System Full time

    Position Overview:The Dining Services Assistant plays a vital role in enhancing the dining experience for our residents by serving meals and ensuring their preferences are met.Key Responsibilities:- Create a warm and inviting atmosphere in the dining areas for residents.- Assist in meal preparation and presentation.- Engage with residents to understand their...

  • Medical Records Coordinator

    4 days ago

    Muskegon, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while also providing exceptional customer service and support.Key ResponsibilitiesRegistration and Scheduling: Greet patients...

  • Customer Service Representative

    4 days ago

    Muskegon, Michigan, United States Russ' Restaurant Full time

    Job Summary:Russ' Restaurant is seeking a highly skilled and motivated individual to join our team as a Restaurant Host. As a Restaurant Host, you will be responsible for creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Guest Experience: Warmly and graciously welcome and greet guests upon arrival, escort guests to their tables,...

  • Customer Service Representative

    1 day ago

    Muskegon, Michigan, United States Meijer Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier Team Member. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Utilize technology to complete activities and...

  • Special Education Support Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Global Psychological Full time

    Job OverviewPOSITION SUMMARY: Under the guidance of the Director of Special Education, this role is responsible for maintaining essential legal records related to special education, including IEPs and Psychological Evaluation Reports. The position provides comprehensive administrative, operational, and strategic support to the Special Education and Speech...

  • Special Education Support Coordinator

    2 weeks ago

    Muskegon, Michigan, United States Global Psychological Full time

    Job OverviewPOSITION SUMMARY: Under the guidance of the Director of Special Education, this role is responsible for maintaining legal special education documentation, including IEPs and Psychological Evaluation Reports. The position offers high-level administrative, operational, and strategic management support to the Special Education and Speech Pathologist...