Customer Service Representative

4 days ago


Muskegon, Michigan, United States Border Foods Full time

About Us

At Border Foods, we're dedicated to Making Lives Better through our commitment to exceptional customer service and a positive work environment. Our family culture is built on developing people and providing career growth opportunities in a fast-paced and dynamic restaurant setting.

Your Role

As a Team Member, you'll play a vital role in feeding people's lives with Más. You'll be responsible for providing great tasting food and exceptional service to our customers, ensuring they have a memorable dining experience. You'll be a representation of the brand in everything you do, embodying our values of safety, service, and cleanliness.

Key Responsibilities

Food Champion

  • Prepare food ingredients to ensure high-quality dishes
  • Assemble food orders accurately and efficiently
  • Package products to meet customer expectations
  • Maintain a clean and safe work environment
  • Stay knowledgeable about menu items and promotions

Service Champion

  • Greet customers warmly and provide exceptional service
  • Take orders accurately and efficiently
  • Handle payments and thank customers for their business
  • Maintain a clean and safe working and dining environment
  • Stay knowledgeable about menu items and promotions

Priority Sequence

  1. Safety: Ensure a safe working environment for yourself and others
  2. Service: Provide exceptional customer service and ensure customer satisfaction
  3. Cleaning: Maintain a clean and safe work environment
  4. Stocking: Ensure adequate inventory levels to meet customer demand

What We Offer

As a Team Member at Border Foods, you'll enjoy a range of benefits, including flexible scheduling, top pay in the industry, education programs, scholarship opportunities, medical/dental/vision benefits, free food, vacation time, and a supportive work environment that encourages career growth and development.



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