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Customer Service Representative

2 months ago

Muskegon, Michigan, United States Meijer Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier Team Member. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities:

  • Utilize technology to complete activities and tasks efficiently.
  • Create WOW moments that have a positive and lasting impact on our customers.
  • Complete transactions, handle money in all forms responsibly, and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language to display a friendly and outgoing attitude.
  • Be prepared to handle customer questions adequately and appropriately.
  • Build trustful relationships with customers to encourage return visits.

Requirements:

  • 18 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail oriented and organized.
  • Friendly outgoing attitude.
  • Ability to operate cashier register system.

About Us:

At Meijer, we are committed to helping our customers achieve their goals and live their best lives. We believe in creating a positive and inclusive work environment that allows our team members to grow and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.