Facilities Operations Manager

2 weeks ago


Cambridge, Massachusetts, United States Compass Group, North America Full time

Company Overview:

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, recognized as a Keystone member of the International WELL Building Institute (IWBI). With a foundation in hospitality, ESFM enhances workplace experiences by providing innovative FM solutions that prioritize safety, health, and sustainability.

Position Title: Janitorial Manager

Salary: Experienced

Pay Grade: 12

Job Summary:

The Janitorial Manager will play a crucial role in supporting optimal workflow and delivering exceptional service. This position involves overseeing janitorial operations and ensuring that all staff adhere to established standards and procedures.

Key Responsibilities:

  • Establish and review operational standards and work procedures for all team members in alignment with facility policies.
  • Lead safety, sanitation, and maintenance initiatives while fostering strong relationships with clients and customers.
  • Ensure client satisfaction through effective management and cost-efficient practices.
  • Encourage professional development and growth among all associates.
  • Coordinate tasks among supervisory and management teams through regular communication.
  • Perform additional duties as assigned.

Qualifications:

  • Bachelor's degree preferred; Associate's degree required or equivalent relevant experience.
  • 1-3 years of experience in a similar role preferred.
  • Strong work ethic with a commitment to quality and customer service.
  • Excellent skills in stress management, administration, organization, and follow-through.
  • Effective communication skills with management, guests, and team members.
  • Proficiency in Windows-based office software, including Microsoft Office Suite.

About ESFM:

ESFM self-performs 80% of the IFM solutions provided to clients, covering a diverse portfolio of services including Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. This self-performance model ensures a consistent hospitality experience, enhancing client engagement and employee productivity.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Paid Time Off and Holiday Time Off
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

ESFM is a proud member of Compass Group USA, an equal opportunity employer committed to diversity and inclusion.



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