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Facilities Operations Manager

2 months ago


Cambridge, Massachusetts, United States Compass Group USA Full time
Job Summary

This role is responsible for providing primary support to ensure ideal workflow and exceptional service. The ideal candidate will have a strong work ethic, intense drive, and initiative for quality and customer service.

Key Responsibilities:
  • Establish and Review Standards: Develop and review standards and work procedures for all staff in accordance with established policies and practices of the facility.
  • Direct and Conduct Safety Programs: Direct and conduct safety, sanitation, and maintenance programs while maintaining excellent relationships with clients and customers.
  • Ensure Client Satisfaction: Assist in ensuring client and customer satisfaction and efficient cost-effective management.
  • Promote Professional Growth: Promote the professional growth and development of all associates.
  • Coordinate Team Tasks: Coordinate the tasks of the subordinate supervisory and management team via regular communication.
Qualifications:
  • Education: Bachelor's degree preferred, Associate's degree required; or equivalent and relevant experience.
  • Experience: At least 1-3 years of experience, preferred.
  • Skills: Strong work ethic, intense drive, and initiative for quality and customer service; excellent stress management skills, administrative and organizational, and follow-through skills required.
  • Communication: Able to communicate effectively with management team, guests, and team members.
  • Technical Skills: Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook, preferred.