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Facilities Operations Coordinator

2 months ago


Cambridge, Massachusetts, United States Manpower Engineering Full time
Job Summary

We are seeking a highly skilled Facilities Operations Coordinator to join our team at Manpower Engineering. The successful candidate will be responsible for developing and maintaining positive relationships with the facilities and operations team, including vivarium operations, lab managers, union technicians, and third-party service providers.

Key Responsibilities
  • Relationship Building: Develop and maintain positive relationships with the greater facilities and operations team, including vivarium operations, lab managers, union technicians, and third-party service providers.
  • Maintenance and Repair Coordination: Oversee and coordinate maintenance and repair work assignments performed by technicians, vendors, and contractors, ensuring timely and quality service delivery.
  • Client Satisfaction: Respond to client inquiries and concerns, ensuring timely and quality service delivery, and follow up with clients to ensure customer satisfaction.
  • Facilities Inspections: Perform facilities inspections and prepare detailed reports.
  • Move, Add, and Change Coordination: Coordinate and manage move, add, and change activities as needed.
  • Financial Management: Assist in the preparation of operating and capital budgets, ensuring alignment with financial objectives.
  • Vendor Management: Manage vendor relationships, train vendors on work order and billing procedures, process invoices, and ensure proper cost center coding.
  • Reporting and Analysis: Review periodic reports, including financials, and explain variances. Collaborate with the finance team to correct any errors.
Qualifications
  • Experience: 2+ years of project management or facilities management experience in regulated environments such as hospitals/healthcare, life sciences/pharmaceuticals, or other critical environments.
  • Education: High School Diploma required.
  • Skills: Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to effectively use work order systems.
Preferred Qualifications
  • Leadership and Problem-Solving: Demonstrate leadership and responsiveness. Strong problem-solving abilities, particularly in creating service solutions.
  • Vendor Management Experience: Previous experience with vendor and work order management is preferred.

We are looking for a candidate who is eligible to work with any employers without sponsorship.