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Administrative Coordinator
2 months ago
Division/Department:
Ambulatory Surgery Center/Admin Support
Location:
Clifton Park
Job Title:
Administrative Coordinator
Reports to:
Director of Ambulatory Surgery
Type of position:
Full Time
FLSA Status:
Non-Exempt
GENERAL DESCRIPTION
As the first impression of our practice, the Administrative Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.
RESPONSIBILITIES
- Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
- Performs check-in process to notify clinical staff patient is ready to be seen;
- Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
- Answers all incoming lines and directs calls to the appropriate Departments.
- Schedules all patients for surgical procedures, including urgent cases, as needed;
- Ensures all needed parties have an up to-to-date schedule;
- Assist all co-workers with workflow, including filing;
- Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
- Other tasks and responsibilities as needed/assigned.
QUALIFICATIONS
- High school diploma or equivalent required. College degree desired;
- One to three years of relevant work experience, preferably in a medical or healthcare setting;
- Experience with billing and coding a plus;
- Proficient with Microsoft Office, electronic medical records and practice management systems desired;
- Ability to work in an independent and organized manner;
- Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;
OTHER INFORMATION
- The position requires long periods of sitting with repetitive hand movements (typing) and sometimes bending and twisting. Occasional carrying and/or lifting up to 20 pounds may also be required
- Schedules is Monday through Friday; No weekends, holidays or on-call.
Monday-Friday
40 hours per week