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Administrative Coordinator

2 months ago

Clifton Park, United States OrthoNY Full time
Job DescriptionJob Description

Division/Department:

Ambulatory Surgery Center/Admin Support

Location:

Clifton Park

Job Title:

Administrative Coordinator

Reports to:

Director of Ambulatory Surgery

Type of position:

Full Time

FLSA Status:

Non-Exempt

GENERAL DESCRIPTION

As the first impression of our practice, the Administrative Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.

RESPONSIBILITIES

  • Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
  • Performs check-in process to notify clinical staff patient is ready to be seen;
  • Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
  • Answers all incoming lines and directs calls to the appropriate Departments.
  • Schedules all patients for surgical procedures, including urgent cases, as needed;
  • Ensures all needed parties have an up to-to-date schedule;
  • Assist all co-workers with workflow, including filing;
  • Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
  • Other tasks and responsibilities as needed/assigned.

QUALIFICATIONS

  • High school diploma or equivalent required. College degree desired;
  • One to three years of relevant work experience, preferably in a medical or healthcare setting;
  • Experience with billing and coding a plus;
  • Proficient with Microsoft Office, electronic medical records and practice management systems desired;
  • Ability to work in an independent and organized manner;
  • Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;

OTHER INFORMATION

  • The position requires long periods of sitting with repetitive hand movements (typing) and sometimes bending and twisting. Occasional carrying and/or lifting up to 20 pounds may also be required.
  • Schedules is Monday through Friday; No weekends, holidays or on-call.

Monday-Friday
40 hours per week