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Sr. Systems Administrator

2 months ago

Richmond, Virginia, United States Performance Food Group Full time

103591BR

Job Title:

Sr. Systems Administrator (Atlassian/JIRA)

Location:

West Creek-Richmond Corp (0999)

Job Description:

We Deliver the Goods:

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

The Jira Administrator is responsible for the administration, configuration, and support of Jira platforms, including Jira Software and Jira Service Management. This role ensures the optimal performance and functionality of Jira systems to support project tracking, issue management, and service management processes. The Jira Administrator will collaborate with various teams to understand their requirements and implement solutions to enhance productivity and workflow efficiency.

Position Responsibilities:

  • Manage Jira Premium Cloud instances and recommend options to optimize and secure workflows and permissions to allow for disparate teams to use Jira and Confluence in a manner that best suits their team
  • Provide technical assistance, training and documentation in using JIRA and other tools as identified
  • Manage the Confluence environment and create spaces, pages, page templates as necessary
  • Apply industry standard methods and techniques with focus on driving value by minimizing low-value/zero-value items in the JIRA instance
  • Configure, build out and manage workflows, projects, schemas, and screen schemes that utilize Atlassian best practices to meet business and stakeholder needs
  • Stakeholder collaboration; communicate and share knowledge with internal and external contacts at all levels
  • Manage upgrades, patches, availability, and performance of Jira, along with installed Atlassian marketplace add-ons
  • Performs other related duties as assigned

Req Number:

103591BR

Address Line 1:

12500 West Creek Pkwy

Job Location:

Richmond, Virginia (VA)

Shift:

1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ) ; (2) the "EEO is the Law" poster ) and supplement ) ; and (3) the Pay Transparency Policy Statement ) .

Required Qualifications:

  • Bachelors Degree
  • 3+ years of experience as a Jira Administrator, with hands-on experience in Jira Software and Jira Service Management
  • Familiarity with Atlassian tools and plugins (e.g., Confluence, Bitbucket, ScriptRunner)
  • Ability to work in a dynamic agile environment
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills and attention to detail

Division:

Performance Food Group

Job Category:

Information Systems

Preferred Qualifications:

  • Bachelors Degree in Computer Science, Information Technology, or related field
  • 3 to 5 years of relevant experience
  • Expert level Atlassian tool administration knowledge on JIRA and Confluence
  • Ability to write custom JQL (Jira Query Language), a plus.
  • Experience with scripting languages & automation tools
  • ITIL v4
  • Applicable Technical Certifications such as JIRA Administration for Cloud, JIRA Project Administrator, A+, Network+, Microsoft certifications in office-based technologies

State:

Virginia

Company Description:

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Benefits:

Click Here for Benefits Information )