Key Account Senior Service Engineer
1 month ago
About Us:
Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.
About the role:
To provide service support to national and dealer major managed accounts for Logisnext products. Position requires extensive contact with dealers, customers, and national account sales personnel primarily through CRM service tickets. Position may require extensive travel. This position is responsible for monitoring product health by identifying, quantifying, investigating, and analyzing quality and reliability problems being experienced by Logisnext products in the field. Position coordinates with other departments to resolve problems and communicate solutions to the field. Provides a monthly report detailing CRM activity and trip report summary.
What you will do:
Provides technical support to dealer parts and service personnel, other departments within Mitsubishi Logisnext Americas.Travels to dealer/customer sites to assist dealers and field personnel with problem resolution. Assists dealers with key customer acceptance and satisfaction issues to help ensure future product sales. Provides detailed reports of trip purpose and outcome.Provides feedback on a regular basis to National Accounts group regarding product health and open service issuesMonitors product health to control and helps reduce warranty expense to company. Maintains problem log to recognize problems and quantify concerns. Communicates information regarding specific problems to Service Engineering, ML Design Engineering, Design Center Houston (DCH), Jungheinrich AG, and/or MLA Engineering as situation dictates. Initiates requests for product improvement.Coordinates problem resolution with Engineering, CSM, Quality, Prove Design, Parts Authorization. Coordinates field problem investigation and National Accounts specific Service Campaigns. Reports Test Orders (TO) to Service Engineering for Prove Design to evaluate product issues and validate corrective actions.Develops product improvements to address product issues and technical information to support solutions. Creates Product Support Bulletins (PSB's) and HPK articles for distribution in the Americas and SOP's for internal use.
When & Where:
This is a full-time role that will require up to 50% travel.
What you need to have:
High School Diploma or GED.2 to 7 years' overall experience.+5 years lift truck industry experienceDealer contact experienceAbility to travel to customer sitesFailure analysis experienceMicrosoft Office experienceProject Management skillsExtensive technical knowledge of IC and Electric MCFA and Jungheinrich products
What would be nice to have:
Bachelor's DegreeExperience can be substituted for education requirements
What we offer:
Medical, dental, and vision benefitsPaid Vacation, Sick Time, and Paid Holidays Profit Sharing OpportunitiesFlexible Spending and HSA Accounts401k with automatic company contribution and company matchShort-term and long-term disability insuranceLife, Dependent Life, and AD&D InsurancePaid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)Employee Assistance Program Employee DiscountsOn-site fitness center (Houston)On-the-job training and development
To be considered for this role, all applicants must submit a full and complete application through our careers page.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Opportunity Employer/Veterans/Disabled
Agency Disclaimer:
Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company's discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.
-
Senior Key Accounts Sales Executive
2 weeks ago
Houston, Texas, United States HTX Material Handling Full timeJob OverviewPosition Title: Key Accounts Sales ManagerDepartment: Sales and MarketingDirect Report to: NAAre you ready to advance your career in a thriving sector? HTX Material Handling is seeking a dedicated professional.As a distributor of Material Handling Equipment, we represent top-tier brands in the Texas market. Established in 2019, we align with...
-
Senior Key Accounts Sales Executive
2 weeks ago
Houston, Texas, United States HTX Material Handling Full timeJob OverviewPosition Title: Key Accounts Sales ManagerDepartment: Sales and MarketingDirect Report to: NAHTX Material Handling is a distributor of Material Handling Equipment, representing leading brands in the Texas market. Established in 2019, we are poised for growth as we enhance our presence in the region.ROLE SUMMARY:The Key Accounts Sales Manager is...
-
Senior Field Service Engineer
2 weeks ago
Houston, Texas, United States Industrial Electric Mfg Inc Full timeJob Overview - Senior Field Service Engineer IMPORTANT: To be eligible for this role, candidates must possess experience in commissioning (Level 1-4) Low/Medium Voltage Electrical Switchgear. Please note that Network Switches, Routers, Telecom, and IT switches do not qualify as Electrical Switchgear. Industrial Electric Mfg Inc stands as the premier...
-
Houston, Texas, United States American International Group, Inc. Full timeOverview:At American International Group, Inc. (AIG), we are transforming the way we assist clients in managing their risks. The role of Senior Account Risk Engineering Specialist is pivotal in this evolution, providing a unique opportunity to enhance your expertise and contribute significantly to our mission.Key Responsibilities:Conduct comprehensive risk...
-
Key Account Manager
1 month ago
Houston, Texas, United States Veolia Water Technologies & Solutions Full timeCompany DescriptionReady to make a splash in water treatment• At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life.Job DescriptionWe...
-
Senior Accountant
3 days ago
Houston, Texas, United States Laporte CPAs and Business Advisors Full timeJob SummaryWe are seeking a highly skilled Senior Accountant to join our Client Accounting Services team at LaPorte CPAs and Business Advisors. As a Senior Accountant, you will be responsible for providing exceptional accounting services to our clients, including financial statement preparation, journal entry preparation, and account reconciliation.Key...
-
Houston, Texas, United States American International Group, Inc. Full timeOverview:At American International Group, Inc. (AIG), we are transforming the approach to risk management. The role of the Senior Account Risk Engineering Specialist is pivotal in this evolution, providing an opportunity to enhance your expertise as a key member of our team.Key Responsibilities:Conduct comprehensive risk evaluations and field assessments for...
-
Senior Mechanical Service Engineer
2 weeks ago
Houston, Texas, United States The Timken Company Full time**Your Career Starts at Timken** If you are looking for a rewarding career that allows for both personal and professional growth, consider Timken. Our team enhances productivity by optimizing the efficiency and reliability of the machinery that drives various industries. Philadelphia Gear, a division of Timken Gears and Services, is in search of a...
-
Houston, Texas, United States American International Group, Inc. Full timeTransforming Risk Management in EnergyAt American International Group, Inc. (AIG), we are redefining the approach to risk management. As a Senior Account Risk Engineering Specialist, you will be integral to this evolution. This role offers a chance to enhance your expertise and contribute significantly to our mission.Key Responsibilities:Conduct...
-
Senior Services Account Executive
1 week ago
Houston, Texas, United States SAP Full timeSAP South Market Unit: Senior Services Account ExecutiveSAP, a worldwide frontrunner in business application solutions, is seeking a Senior Services Account Executive to enhance their South Market Unit team. In this pivotal role, you will be instrumental in steering consultative, value-driven sales processes and assisting clients in their digital...
-
Senior Mechanical Service Engineer
1 week ago
Houston, Texas, United States The Timken Company Full time**Your Career Starts Here at The Timken Company** If you are seeking a rewarding career that allows for both personal and professional growth, consider a position with The Timken Company. Our team members enhance productivity by optimizing the efficiency and dependability of the machinery that drives various industries. We are currently looking for a...
-
Senior Mechanical Service Engineer
2 weeks ago
Houston, Texas, United States The Timken Company Full time**Embark on Your Career Journey with Timken** At Timken, we are committed to fostering a challenging career that enables personal and professional growth. Our team members enhance productivity by optimizing the efficiency and reliability of machinery that drives various industries forward. We are currently seeking a **Senior Service Center Engineer** for...
-
Houston, Texas, United States The Timken Company Full time**Embark on Your Career with Timken** At Timken, we are committed to fostering a challenging career that allows for both personal and professional growth. Our team plays a crucial role in enhancing productivity by ensuring the efficiency and reliability of the machinery that powers various industries. We are currently seeking a **Senior Service Center...
-
Senior Technical Engineer for Service Operations
2 weeks ago
Houston, Texas, United States The Timken Company Full time**Embark on Your Career Journey with The Timken Company** At The Timken Company, we offer a dynamic career path that empowers you to grow both personally and professionally. Our team members enhance productivity globally by optimizing the efficiency and dependability of the machinery that drives various industries. We are currently seeking a **Senior...
-
Key Account Sales Specialist
1 week ago
Houston, Texas, United States Diagraph Full timeJob OverviewCompany Overview:At Diagraph, we are dedicated to providing exceptional solutions for our clients' product identification challenges. As a prominent manufacturer and distributor of advanced coding and labeling technologies, we design and produce systems that assist manufacturers in efficiently marking their products with essential information...
-
Senior Completion Engineer
3 days ago
Houston, Texas, United States Sanchez Energy Corporation Full timeJob DescriptionJob Summary: We are seeking a highly skilled Senior Completion Engineer to join our team at Sanchez Energy Corporation. As a key member of our completion operations team, you will be responsible for designing and implementing completion strategies that meet our business objectives.Key Responsibilities:Develop and implement completion designs...
-
Key Account Manager
4 weeks ago
Houston, Texas, United States Sunbit Inc. Full timeJOB TITLE: Key Account ManagerLOCATION: Dallas, TexasREPORTS TO: Director of Field Operations, DentalThe Company:Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can...
-
Senior Process Engineering Lead
2 weeks ago
Houston, Texas, United States KBR Full timePosition: Senior Process Engineering Lead - PolymersKBR is seeking a Senior Process Engineering Lead to contribute to significant capital initiatives.Key Qualifications for the Polymers Senior Process Engineering Lead include:Experience range: 15-30 years in the field.Leading a team of process engineers to collaborate with licensors and enhance a licensor's...
-
Senior Software Engineer
5 months ago
Houston, Texas, United States OPT Nation Full timePosition OverviewAs a senior software engineer for data security on the SingleStore engineering team you will have the unique benefit of building systems software in a rapid production environment with a small and collaborative team. Your duties will include overseeing the direction design and development of key security features for the SingleStore database...
-
Senior Reliability Engineer
2 weeks ago
Houston, Texas, United States Scientific Drilling Inc. Full timeJob OverviewScientific Drilling International, a leading independent service provider in the drilling sector, is currently seeking a Senior Reliability Engineer. Our company specializes in delivering high-precision wellbore placement and drilling solutions across various industries, including Oil & Gas, Coal Bed Methane, Geothermal, and Mining.Position...
