Admissions Counselor

1 month ago


San Angelo, Texas, United States Angelo State University Full time
This position performs a variety of recruitment tasks specific to the assigned territory for the Admissions Department. This position is a front-line service provider that has primary responsibility for achieving recruitment goals by developing relationships with high school and college partners within the assigned region, delivering friendly and efficient customer service, tracking students' progress through the admission funnel, and using proactive efforts to ensure prospective students progress through the funnel stages and contributing to a welcoming atmosphere for our prospective students and guests at select campus events.

Typical Duties/Job Duties Manage a successful territory relationship management recruitment plan by:
  • Providing exceptional customer service to all students and guests;
  • Working with supervisor in analyzing application and enrollment trends in order to develop appropriate territory recruitment strategies; assessing effectiveness and adjusting strategies as necessary;
  • Traveling (at supervisors discretion) to attend recruitment events and make presentations to prospective and admitted students and parents at high schools, community colleges, and evening programs targeting new freshmen, transfer students, domestic international populations, and other target populations as determined by supervisor;
  • Multitasking and managing daily responsibilities in Customer Relationship Management systems;
  • Developing and maintaining knowledge and understanding of current admissions standards, college placement tests, curriculum prerequisites degree requirements, and restrictions and exceptions for potential undergraduate applicants;
  • Developing and managing relationships with key constituencies in territory to include high school and community college counselors, Angelo State University alumni, current students, and parents;
  • Proactively using and leveraging Sales Force system to segment and identify candidates for follow-up;
  • Leveraging social media outlets to connect and communicate with students in an assigned territory;
  • Possessing a generalist knowledge of the Angelo State University student experience, and the ability to communicate that experience in a clear and concise manner;
  • Working together with supervisor and colleagues to execute best practices in territory management;
  • Possessing a strong understanding of cultural competency, and how to communicate effectively to different audiences;
  • Ensuring all students in the assigned territory are aware of deadlines, application procedures, and financial aid eligibility criteria;
  • Understanding FAFSA deadlines, processes, procedures, and changes in order to accurately advise students;
  • Possessing a generalist knowledge of all Angelo State University programs and services, in order to refer students to the appropriate contact;
  • Developing and maintaining professional relationships with staff in all enrollment units at Angelo State University;
Participate as an engaged member of the Office of Admissions team by:
  • Supporting the daily campus visit program by giving presentations and providing tours.
  • Reactively answering questions via phone, e-mail and mail in a timely manner;
  • Participating in meetings, committees, and special projects on behalf of the Office of Admissions as appropriate;
  • Supporting institutional, divisional and departmental objectives;
  • Supporting all staff professional development and training opportunities;
  • Assisting colleagues with team projects;
  • Participating in other duties as assigned.
Knowledge, Skills and Abilities
  • Knowledge of:
    • a student-centered/customer service-oriented philosophy is essential;
    • good management principles and practices and their application;
    • techniques and procedures used in program development;
    • developing, reporting, and evaluating programs;
    • knowledge and understanding of the structure and chain of responsibilities within a university;
    • record-keeping systems; public relations and marketing principles;
    • use of automation in the workplace.
  • Experience/Skill In:
    • compiling and analyzing information;
    • identifying and defining problems/alternatives and developing recommendations;
    • presenting information clearly and concisely;
    • planning, organizing, and implementing workshops, programs, and conferences;
    • extensive experience speaking publicly to small and large groups.
    • Spanish speaking is a plus.
  • Ability to:
    • operate independently, exercising independent judgment and discretion and with little or no guidance, and to be able to make decisions on behalf of the Office of Admissions and the university that are appropriate, timely, and defensible;
    • display strong organizational skills;
    • communicate effectively, both in writing and orally, with individuals and large groups;
    • quickly gain familiarity with university policies, procedures, and programs; work cooperatively as part of a team with a variety of people, including students, faculty, and administrators;
    • promote activities using skills such as writing, advertising, and design;
    • serve as liaison with other departments/institutions;
    • explain and implement policies and procedures.
Minimum Qualifications
  • Education: A Bachelor's degree required
  • Valid driver's license
  • Travel for several weeks in the fall and in the spring and evenings and weekends
Preferred Qualifications
  • Fluent in Spanish.
  • Master's degree in student counseling, education, business or Public Relations, or other related field.
  • Knowledge of Texas and Angelo State University.
  • Experience working in an admissions office, operating audio/visual/video equipment, and computer experience.
  • Extensive experience in recruiting, public relations, sales, marketing, or related fields.
  • Ability to learn admissions and financial aid requirements and deadlines for high school and transfer students; general knowledge about all Angelo State University programs, majors, services, their requirements, restrictions and costs.
Physical Requirements

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at or email us at .

Remote No

Posting Detail Information

Posting Number S872P

Open Date 08/14/2024

Close Date

Desired Start Date 09/03/2024

Review Start Date

Open Until Filled Yes

Special Instructions to Applicants

Required Number of References
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