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Associate Director of Admissions

3 months ago

San Diego, California, United States 2019 Full time

Alliant International University is a professional practice University committed to excellence in four areas: Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement. The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations. Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues. Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

Our Mission:

Alliant International University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

Our Vision:

An inclusive world empowered by Alliant alumni.

Position Summary:

Under the general direction of the Associate Vice President for Enrollment Management, the Associate Director of Admissions has the primary responsibility of directly managing the Admission Counseling staff, in support of enrollment growth with qualified and capable students, and assisting in all aspects of the admissions and recruitment process. The Associate Director of Admissions will recruit for and administer admissions processes for all Alliant degree programs. This position is responsible for coaching and mentoring staff, managing inquiries, and contacting prospective students.

Starting Salary: $80,000 annualized.

Minimum Qualifications:

Education: Bachelor's degree from an accredited college or university. Master's degree preferred.

Experience: Three (3) or more years of experience in admissions and/or higher education or closely related professional experience, preferably in graduate or professional education. Supervision experience preferred.

Certifications, Licenses, etc.: None.

Skills:


• Proficiency with Microsoft Office applications, Salesforce or similar customer relations management systems, and experience with integrated business software systems in higher education, including relational databases.


• Excellent recruitment skills.


• Strong commitment to customer service with the ability to work effectively with a wide variety of stakeholders including the external community.


• Strong interpersonal, verbal, and written communications skills with the ability to implement and assess effectiveness of admissions plans and programs.


• Creativity, innovation, and the ability to work collaboratively with key constituencies to implement an admissions and recruitment process, and develop best practices for improvement.


• Working knowledge of graduate admissions process, recruitment concepts and strategies on relationship development and management.


• Exceptional supervisory skills to manage workloads and guide decisions about prioritizing multiple demands, for online and campus-based admissions teams.


• Strong planning and problem-solving skills and the ability to develop and implement short-term plans during staff transitions.


• Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background.


• Proven ability to work effectively as a team player.


• Highly motivated, focused and results oriented.


• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.


• Ability to manage multiple tasks according to required deadlines.


• Maintain composure under high stress conditions.


• Ability to be optimistic, positive, and supportive in all interactions with others.


• High level of accuracy and attention to detail.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


• In conjunction with Admissions leadership, assures adequate staffing levels and productivity through effective personnel management. This includes but is not limited to selection and hiring of employees coupled with their being training, developed, motivated, and effectively managed.


• Assist in the development, maintenance, and execution of the department's communication and engagement plan to prospective and admitted students.


• Assist in the development and maintenance of the admissions office's recruitment and marketing plan with the purpose of promoting the University's visibility and general recruitment efforts.


• Develop and implement a referral strategy for the admission's department.


• Develop and ensure a quality student experience through student appointment and call observations.


• Provide accurate new enrollment projections through regular performance reporting and make data driven decisions


• Manage activities of admissions counselors related to student outreach, recruitment, and admission in support of enrollment growth goals of the university.


• Travel both regionally and nationally on behalf of the University for recruitment and other related events


• Develop and maintain close working relationships with transfer institutions and related organizations.


• Support the Admissions functions at all campuses.


• May provide counseling and overall customer service to prospective students at all stages in the admissions process via all communication channels including telephony, e-mail, SMS and campus visits as needed to support enrollment and/or the admissions team.


• Perform other related tasks, duties and responsibilities as required, assigned, or directed.

Supervisory Responsibility:

Direct Reports: Admissions Counselors, Senior Admissions Counselors, and International Admissions Counselors.

Indirect Reports: None.

Contact Responsibility:

Internal: Interacts with supervisor to receive general direction and instructions and/or review of work results. This position will work closely with colleagues in multiple departments (i.e. Faculty, Program Directors and Deans, etc.) to support both students and colleagues in achieving student success and Department goals.

External: Interacts with prospective and current students to provide guidance and supports.

Primary Work Location, Hours & Travel Requirements:

Office Location: On Campus (San Diego).

Work Hours: Standard office hours, with occasional need to work evenings/weekends.

Travel: Occasional travel may be required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Work environment may be is in a standard office setting, if in the office. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment.

Background Check Requirements:

Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:

Anti-Discrimination Policy: Alliant International University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.

Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Human Resources at or

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants. This notice is about the collection and use of your personal information. We encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.

Alliant International University is a smoke and tobacco free environment.

Company: Alliant International University, Inc.

Country: United States of America

State/Region: California

City: San Diego

Postal Code: 92131

Job ID: 271832