Client Relations Analyst

2 months ago


Charlotte, North Carolina, United States StepStone Group Full time

StepStone is a rapidly growing Global Private Markets firm who provides customized investment and advisory solutions to some of the most sophisticated investors in the world. With $675 billion of total capital allocations, including more than $150 billion in AUM, we are highly diversified in the private markets across the globe and provide creative solutions to solve for the objectives of any investment program. With a culture built on entrepreneurialism, partnership and being a team within teams, our firm offers joiners the opportunity to think out loud, collaboratively.


Position Overview

StepStone is looking for a detailed-oriented individual who will work with a team that manages fund operations and client relations for numerous U.S. 33-Act, 40-Act closed-end registered funds and various international feeders and private equity funds and fund-of-funds. The person should have a solid understanding of investment operations and strong communication skills.

Essential Job Functions:

  • Manage the daily operations and client requests for US evergreen funds
  • Responsible for the creation of investor correspondence for several private equity funds; deliverables will include detailed quarterly reports, capital calls and distributions, as well as various ad hoc client communications
  • Coordinate with respective fund vendors on investor access, communications, reporting, and investor account set-up and maintenance
  • Update and utilize data models to create charts and content for various periodic and ad hoc presentations
  • Attend performance update calls and prepare summaries across an array of private equity general partner relationships
  • Utilize proprietary and external databases to prepare various analyses and to complete ad hoc requests
  • Ad hoc projects (e.g., tracking private market benchmark information, updating of performance data, assisting in tracking underlying fund level capital call/distribution schedules and other administrative activities)
  • Coordinate with internal departments, such as fund accounting, tax, compliance, distribution and legal related to the respective fund and/or investor inquiries

Education and/or Work Experience Requirements:

  • Bachelor's degree in finance, accounting, economics or business preferred
  • One+ year of related financial services experience required (private equity, operations, or client relations)
  • Strong written and verbal communication skills
  • Strong Excel skills and familiar working with Adobe Acrobat
  • Highly motivated individual with demonstrated initiative, independence and adaptability
  • Strong analytical and organizational skills and high attention to detail
  • Proven customer service skills

Required Knowledge, Skills, and Abilities

  • Acute attention to accuracy and detail
  • Effective communication skills and strong problem-solving skills
  • Ability to prioritize activities while working on multiple projects and achieve target deadlines
  • Proficiency with Microsoft Excel, Word, and SharePoint

Other Attributes:

  • Team oriented yet self-driven
  • Interest in global financial markets
  • Strong work ethic


About us

Working out of 26 offices in 15 countries, StepStone has a truly global viewpoint. As people are our biggest asset, we offer resources to help our employees reach their full potential. Our principles are based on integrity, transparency, respect and creativity, which together define how we do business.



Join us

When you choose to work at StepStone, you'll find a group of professionals who are passionate about anticipating changes, solving problems and working together to make it all happen. Our integrated global team shares insights into how managers think and operate, as well as how they might perform.

StepStone offers a competitive compensation package including salary and incentive compensation for all full time hires, as well as a comprehensive benefits package.

Benefits

We offer a range of benefits which include comprehensive healthcare, strong retirement plan, a mental health well-being program, paid time off, student loan repayment program for our US office locations, and several wellness initiatives.

Disclaimer / Policy Statements



At StepStone, diversity, equity and inclusion are an integral part of our culture. We are an Equal Opportunity Employer that strives to create an inclusive environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups representing our dedication to Diversity, Equity & Inclusion.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Developing People at StepStone

#LI-Hybrid



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