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Client Relations Coordinator

2 months ago

Charlotte, North Carolina, United States All South Flooring Full time
Position Overview

We are looking for a dedicated Client Relations Coordinator to enhance our customer support team. In this role, you will assist clients by delivering detailed product and service insights while addressing any technical challenges they may encounter.

Key Responsibilities:
  • Facilitate order processing and provide sales assistance to field representatives.
  • Communicate comprehensive information regarding our products and services.
  • Identify and resolve product-related issues and customer inquiries.
  • Maintain accurate customer records based on interactions.
  • Continuously develop and update a knowledge base reflecting our evolving offerings.
Required Qualifications:
  • Prior experience in customer support, sales, or similar roles is preferred but not mandatory.
  • Strong ability to establish rapport with clients.
  • Effective prioritization and multitasking skills.
  • Professional and positive attitude.
  • Exceptional written and verbal communication abilities.
  • Proficiency in Microsoft Office applications is essential.
About Our Company

All South Flooring is a wholesale distributor specializing in flooring solutions across the southeastern United States. We collaborate closely with project managers, designers, and professional flooring installers to meet both commercial and residential flooring requirements.