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Client Relations Specialist

2 months ago

Charlotte, North Carolina, United States Liberty Mutual Group Full time

Client Relations Specialist at Liberty Mutual Group

  • Employ consultative sales methodologies to identify and engage potential clients for new business opportunities.
  • Assist in the onboarding process for new clients, including reaching out to finalize sales and service agreements.
  • Recognize opportunities for cross-selling in collaboration with the Lead Sales Representative.
  • Contribute to and implement a strategic marketing plan alongside the Lead Sales Representative.
  • Identify potential mass marketing prospects through the existing client portfolio and community outreach initiatives.
  • Achieve monthly targets for new business acquisition.
  • Conduct follow-ups on newly established policies to maintain high retention rates and leverage cross-selling opportunities.
  • Coordinate with various departments to ensure exceptional customer service delivery.
  • Serve as the primary point of contact for addressing client inquiries regarding policy establishment and account status.

Qualifications:

  • Bachelor's Degree.
  • Outstanding written and verbal communication abilities.
  • Capability to manage common objections and educate clients in a consultative approach.
  • Proven self-starter, eager to develop and learn within a professional sales environment.
  • Strong business acumen, confident presence, and professionalism.
  • Collaborative team player who can contribute and embrace innovative ideas.
  • Relevant sales experience, particularly in a SaaS or technology setting, is advantageous.

Featured Benefits:

  • Competitive Salary.
  • Flexible Work Options.
  • Comprehensive Retirement Plans.
  • Opportunities for Career Advancement.
  • Health and Wellness Programs.

Join our team at Liberty Mutual Group, where we are committed to empowering individuals to embrace the present and confidently pursue the future in a diverse and inclusive workplace that values openness, inclusion, trust, and respect. Our organization has been recognized as a Great Place to Work for several years, offering a variety of roles dedicated to employee development and success. If you are a driven Client Relations Specialist seeking to be part of a professional sales organization, we encourage you to explore the opportunities available at Liberty Mutual Group.