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Client Relations Specialist
2 months ago
Base Salary with Unlimited Commission
Are you passionate about contributing to the growth of a dynamic company? Do you appreciate independence while excelling in a results-driven environment? At Surface Experts - SW Charlotte & Rock Hill, we foster a supportive culture that prioritizes employee success and well-being.
As a Client Relations Specialist, your primary responsibility will be to establish and nurture connections with clients in the property management and facilities maintenance sectors. Our offerings are distinctive, requiring you to educate and instill confidence in our clientele. We seek individuals who embody our core principles of Serving Others, Problem Solving, and Trusting the Process.
Job Benefits:
- Attractive salary with unlimited commission based on sales performance.
- Paid holidays and accruable vacation time.
- Car allowance or company vehicle.
- Flexible working hours as needed.
- Comprehensive training provided.
- Opportunities for career advancement.
- Bonus potential from the outset.
Engaging with clients on a daily basis.
- Conducting on-site visits, making phone calls, and following up via email.
- Interacting with various sectors including Property Management, Hospitality, Moving Services, Construction, etc.
- Educating clients on the capabilities and limitations of Surface Experts.
- Enjoying collaboration with others.
- Assessing client satisfaction and identifying areas for improvement.
- Establishing trust with our clients.
- Mastering sales scripts and participating in role-playing exercises.
- Documenting sales activities in our CRM system, from lead generation to work order completion.
- Providing accurate weekly reports.
- Engaging in brainstorming sessions to uncover new leads and opportunities.
- Experience in sales, including cold-calling and/or B2B sales.
- Self-motivated, goal-oriented, and enthusiastic.
- Valid driver's license with a clean driving record.
- Professional demeanor with a focus on service.
- Willingness to work within a metrics-driven, process-oriented sales team.
- Basic understanding of the property management and/or construction industries.
- Familiarity with CRM tools and processes.
- Experience in a base salary plus commission structure.
This franchise operates independently and is managed by a franchisee. Your application will be directed to the franchisee, and all hiring decisions will be made by their management team. For inquiries regarding employment, please contact the franchise location directly.
