Customer Service Representative

2 weeks ago


Muskegon, Michigan, United States Ace Hardware Full time
Position Overview:
We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers in our store. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.

Community Focus:
At Ace Hardware, we are independently owned and dedicated to serving our community. Your role will significantly impact local residents by aiding them with their projects in a dynamic and enjoyable setting.

Our Commitment:
We strive to exceed customer expectations and foster a team that shares this commitment. Ace Hardware is proud to be an Equal Opportunity Employer and maintains a drug-free workplace.

Work-Life Integration:
This role is part of a team that values your personal time. We prioritize building trust through transparent communication and provide schedules two weeks in advance to help you plan accordingly.

Growth Opportunities:
Are you a hardware enthusiast? Share your expertise with us, and we will equip you with new skills. If you possess a helpful demeanor, we will provide training on hardware knowledge that develops valuable life skills. From day one, we invest in your training, and the opportunities for advancement are endless.

Role Expectations:
You will engage directly with customers, welcoming them and assisting them in finding everything they need to complete their projects efficiently. If you thrive in a lively and fast-paced environment, you will find that time flies.

You should be prepared to be on your feet for the majority of your shift (6 to 8 hours) and capable of lifting 25 to 30 lbs.

Compensation and Benefits:
We offer paid time off, closure on major holidays, a 401K plan, and employee discounts on products. Take the first step in your journey with us today

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