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Customer Service Associate
2 months ago
Location: Not specified
Employment Type: Part-Time
Company Overview: Highprofilecannabis is a prominent player in the cannabis industry, specializing in cultivation and processing. Our facilities are equipped with cutting-edge technology, and we operate retail locations across various states. We prioritize diversity, inclusivity, and active community engagement.
Position Overview:
- Welcome and assist customers upon arrival
- Provide support for customer inquiries and documentation
- Inform customers about cannabis offerings
- Process online orders and support curbside service
- Address customer concerns with professionalism
- Stay updated on product knowledge and industry trends
- Utilize and maintain the Point of Sale system
- Adhere to cash handling procedures
- Support inventory management and product intake
- Ensure adherence to company policies and regulations
Qualifications:
- High school diploma or equivalent
- Strong customer service and communication abilities
- Basic proficiency in computer usage
- Previous experience in a similar role is advantageous
- Familiarity with cannabis products is preferred
- Willingness to work flexible hours
Ideal Candidate:
- Possesses a keen attention to detail and a genuine interest in the cannabis sector
- Thrives in a dynamic, startup atmosphere
- Demonstrates a commitment to achieving exceptional results
We seek enthusiastic individuals eager to contribute to our mission of promoting cannabis culture and education.