Customer Service Representative

2 weeks ago


Muskegon, Michigan, United States Ace Hardware Full time
Position Overview:
We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers effectively. While prior experience in hardware is advantageous, it is not mandatory as we offer comprehensive training.

Community Focus:
At Ace Hardware, our commitment to our community is paramount. Make a difference by aiding your neighbors with their projects while enjoying a dynamic and enjoyable work atmosphere.

Our Commitment:
Our goal is to exceed customer expectations and cultivate a team that shares this philosophy. Ace Hardware is proud to be an Equal Opportunity Employer and maintains a Drug-Free workplace.

Work-Life Integration:
This role is within a team that values your personal time. We prioritize transparency and communication, scheduling shifts two weeks in advance to help you manage your commitments.

Opportunities for Growth:
Are you passionate about hardware? Share your expertise with us, and we will enhance your skills. If you possess a helpful demeanor, we will provide training on hardware knowledge that develops essential life skills. From day one, we are dedicated to your training and continuous development.

Key Responsibilities:
You will engage directly with customers, welcoming them and assisting them in locating everything they need to complete their projects efficiently. If you thrive in a lively and fast-paced environment, you will find that time flies in our store.

Be prepared to be on your feet for the majority of your shift (6 to 8 hours) and capable of lifting 25 to 30 lbs.

Compensation and Benefits:
We offer paid time off, closure on major holidays, a 401K plan, and employee discounts on products. Explore the possibilities and embark on your journey with us.

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