Healthcare Staffing Support Specialist

1 week ago


Plainview, New York, United States Northwell Health Full time

Position Overview

This full-time role encompasses a 37.5-hour work week, typically from 7:30 AM to 3:30 PM.

The Staffing Assistant is responsible for organizing house call appointments, maintaining essential records, and generating monthly reports concerning all House Call, Patient Service Centers, Faculty Practice phlebotomy locations, and Nursing Home operations.

Key Responsibilities

  • Manage incoming calls for home services, ensuring all physician, testing, patient, and billing details are accurately collected and verified before scheduling.
  • Prepare test requisitions and guarantee timely completion of house calls, assigning swing phlebotomists as needed.
  • Ensure appropriate patient escorts are assigned, while maintaining an updated daily Escort List.
  • Assist in collecting and verifying hours for payroll preparation for staff covering House Call services, nursing homes, and draw sites.
  • Compile and prepare monthly reports detailing activities across House Call, Patient Service Centers, Faculty Practice sites, and Nursing homes.
  • Provide marketing teams with insights on current client activities and service challenges, as well as information on potential clients.
  • Accurately input actual staffing data into the Res-Q actual staffing module before the end of each shift.
  • Retrieve time and attendance reports as needed and accurately document sick or absent calls to the relevant management staff.
  • Enter patient census and nursing staffing guidelines for each shift with precision.
  • Perform additional related duties as required. All responsibilities listed are essential functions of the role under the Americans with Disabilities Act. Other related duties may also be assigned.

Qualifications

  • High School Diploma or equivalent is required.
  • 1-3 years of relevant experience is required.

Salary Information
The salary range and/or hourly rate mentioned is a good faith estimate of potential base compensation that may be offered to a successful candidate for this position at the time of this job posting and may be subject to change. When determining a team member's base salary and/or rate, various factors may be considered, including location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.



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