Community Support Specialist

1 week ago

Plainview, New York, United States CN Guidance and Counseling Services Full time
Job Overview

POSITION SUMMARY:

The Community Support Specialist plays a vital role within a multidisciplinary care coordination team, providing outreach, assistance, and care management for individuals eligible for the Forensic ACT Team. This includes support for those facing chronic medical conditions alongside mental health and/or substance use challenges. The Specialist acts as a mentor and health coach, fostering recovery and wellness.


QUALIFICATIONS:

· High School Diploma or GED required.

· Relevant personal experience is essential: lived experience with disabilities and/or emotional challenges, and a commitment to using this experience to support others in their recovery journey.


REQUIRED SKILLS:

· Valid New York State Driver's License.

· Clean driving record.

· Proof of vehicle insurance.


WORK ENVIRONMENT:

This role requires frequent sitting, talking, and listening. Occasional walking and the use of hands for various tasks are necessary. The ability to lift and/or move items up to 10 pounds may be required. Specific vision capabilities include close vision and the ability to adjust focus.


KEY RESPONSIBILITIES:

  • Engage clients to promote their participation in services offered by the Forensic ACT Team.
  • Deliver health coaching and recovery support, focusing on self-advocacy, wellness management, medication adherence, and daily living skills.
  • Assist in coordinating transportation for clients to appointments, including travel training when necessary.
  • Accompany clients to medical and other appointments to ensure their engagement and follow-through.
  • Provide essential services to clients, including assistance with benefits and enrollments.
  • Maintain organized and accurate documentation, records, and reports in accordance with policies.
  • Collaborate with other service providers to ensure coordinated and goal-oriented care.
  • Participate in team meetings to discuss client progress and contribute to care planning.
  • Serve as a resource for team members regarding psychosocial and substance use issues.
  • Conduct outreach and service planning both in-person and via phone.
  • Link clients to community resources, including medical, behavioral, and residential services.
  • Monitor service delivery to ensure continuity and advocate for clients as needed.
  • Provide crisis intervention and follow-up support.
  • Facilitate the sharing of information with clients to promote informed decision-making.
  • Complete quality improvement training during onboarding and participate in ongoing training as required.
  • Encourage and implement quality improvement initiatives as part of professional development.
  • Foster an inclusive workplace culture that values diverse perspectives and experiences.
  • Adhere to safety protocols to maintain a secure working environment.
  • Perform additional duties as assigned.

EMPLOYEE BENEFITS:

We offer a comprehensive benefits package for full-time employees, which includes:

  • Medical, Dental, and Vision coverage.
  • $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution.
  • Flexible Spending Account.
  • 403(b) retirement plan.
  • Short and Long-Term Disability coverage.
  • Legal assistance plan.
  • Dependent Care Expense Account.
  • Life Insurance and Supplemental Life Insurance.
  • Pet Insurance.
  • Health Reimbursement Arrangement.
  • Training programs, including a Mentorship initiative.
  • Eligibility for Federal/Public Student Loan Forgiveness.
  • Opportunities for career advancement and promotions.
  • Employee discounts and perks, including access to cultural events.

Enjoy generous time off policies, including personal days, vacation days, sick leave, and company-paid holidays.

_____________________________________________________________________

CN Guidance & Counseling Services is dedicated to empowering individuals living with mental health and substance use challenges through innovative, person-centered treatment and support services.

  • Awarded as a Top Long Island Workplace for five consecutive years.
  • Every role within our organization contributes to enhancing the well-being of our community.
  • Engage your passion in a career where you can make a meaningful impact.

CN Guidance and Counseling Services, Inc. is committed to ensuring equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

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