Systems Analyst for Business Operations

2 weeks ago


Pierce, Idaho, United States National Rural Utilities Cooperative Finance Corpo Full time

Business Systems Analyst


Become part of a member-focused organization in a dynamic, challenging, and collaborative atmosphere dedicated to supporting the network of rural electric cooperatives across America.

Established in 1969, the National Rural Utilities Cooperative Finance Corporation (CFC), located in Dulles, Virginia, has been a key provider of capital and top-tier financial products to over 900 not-for-profit, consumer-controlled utility systems throughout the United States.

Our outstanding team exemplifies the "CFC Difference," which reflects our commitment to service, integrity, and excellence in every interaction.

CFC is seeking a Business Systems Analyst to enhance our Business Technology Services team.

This position offers a hybrid work model, requiring onsite presence at our headquarters as well as the option for remote workdays.

The Business Systems Analyst will be responsible for system improvements, troubleshooting, testing, and training for internal systems utilized across all loan portfolios, as well as supporting annual repricing initiatives for CFC loan programs.


As a Business Systems Analyst, your responsibilities will include:

  • Managing assigned applications to ensure optimal daily performance, conducting testing as necessary, and overseeing the completion of system-related modifications.
  • Collaborating with relevant users to translate business needs into detailed functional specifications and test plans, while overseeing and/or assisting in user acceptance testing.
  • Diagnosing and resolving issues faced by business users.
  • Facilitating communication and problem-solving between business and technical teams.
  • Performing GAP analysis on processes, procedures, and system applications.
  • Generating data for management to aid in analysis and decision-making.
  • Keeping relevant business users informed with updates and notifications.
To succeed in this role, you will need:

  • A bachelor's degree in business or a related field is preferred.
  • A minimum of 3 years of experience in a related area.
  • Familiarity with FIS - ACBS or similar loan servicing systems.
  • Experience conducting GAP analysis of policies, procedures, and system applications.
  • Proficiency in writing and executing test plans.
  • A proven ability to work independently.
  • Advanced knowledge of system design and GAP analysis.
  • A demonstrated ability to gather and accurately document system requirements.
  • Advanced skills in writing and executing test plans.
  • A proven track record of troubleshooting system errors or discrepancies.
  • Strong verbal, written, and interpersonal communication skills, capable of engaging with both technical and non-technical users.
  • In-depth knowledge of CFC applications.
  • Excellent attention to detail and the ability to manage multiple projects simultaneously.
  • Proficiency in using standard office equipment.


We provide a comprehensive benefits package that includes hybrid work options, annual incentive opportunities, an employer-paid pension plan, 401(k), medical, dental, and vision insurance, a generous leave policy, onsite gym facilities, and more—all within a friendly and professional work environment.

For more information, please visit our website. CFC is an Equal Opportunity Employer committed to workforce diversity.

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