Head of Technology Operations
2 weeks ago
Overview:
As the leading authority for IT Infrastructure, Networking, Telecommunications, and Cloud Management at DIGITAL INSURANCE, you will play a pivotal role in shaping our technological framework, fostering innovation, efficiency, and dependability.
Reporting directly to the VP of IT Infrastructure, Security, and Operations, your responsibilities will blend strategic oversight with practical technical skills. You will work closely with various teams, offering visionary leadership and ensuring smooth operations across our essential systems.Key Responsibilities:
Infrastructure Strategy and Leadership:
Formulate and implement the technical vision for DIGITAL INSURANCE's IT infrastructure.
Assess new technologies and propose solutions that align with corporate goals.
Supervise the design, execution, and upkeep of intricate infrastructure elements.
Network Architecture and Enhancement:
Create and sustain a resilient network architecture that promotes scalability, security, and high availability.
Lead network upgrades, transitions, and expansions.
Collaborate with service providers to enhance network offerings.
Monitor network performance and resolve issues.
Telecommunications Management:
Oversee telecommunications services, encompassing voice, data, and video communications.
Ensure optimal use of telecom resources.
Stay updated on industry trends and advancements.
Cloud Solutions:
Design and deploy cloud solutions (public, private, or hybrid) to improve scalability, flexibility, and cost-efficiency.
Experience with comprehensive disaster recovery frameworks and operations for environments utilizing Azure cloud, including annual infrastructure assessments to validate network connectivity and Recovery Time Objective as well as Recovery Point Objective.
Lead cloud migration projects and guarantee seamless integration.Security and Compliance:
Establish and uphold security best practices across infrastructure, networks, and cloud environments.
Collaborate with information security teams to mitigate vulnerabilities.
Ensure adherence to relevant regulations.
Project Leadership and Change Management:
Direct infrastructure projects from inception to completion.
Encourage a culture of continuous improvement.
Qualifications and Skills:
Technical Expertise:
Strong grasp of networking protocols, cloud technologies, virtualization, and containerization.
Leadership:
Ability to motivate and guide technical teams.
Analytical Skills:
Problem-solving capabilities and data-driven decision-making.
Adaptability:
Ability to thrive in a dynamic and evolving technological environment.
Strategic Insight:
Aligning technical initiatives with organizational objectives.
Hands-On Skills:
Comfortable engaging with technical details when necessary.
Innovation:
Fostering technological innovation and ongoing enhancement.
Mergers and Acquisitions:
Utilizing experience in mergers and acquisitions to facilitate the integration of IT infrastructure, Networking, and Telecommunications services during business consolidations.
Education and Experience:
Bachelor's degree in Computer Science or Information Systems; a master's degree is preferred.
15+ years of extensive experience in infrastructure design, network engineering, telecommunications management, and cloud architecture.
10+ years of progressive leadership experience in IT.
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