Head of Technology Operations

2 weeks ago


Pierce, Idaho, United States DIGITAL INSURANCE Full time
Position Title: Director of Technology Operations - Hybrid

Overview:

As the leading authority in IT Infrastructure, Networking, Telecommunications, and Cloud Management at DIGITAL INSURANCE, you will spearhead our technological initiatives, fostering innovation, efficiency, and reliability.

Reporting directly to the VP of IT Infrastructure, Security, and Operations, your role merges strategic leadership with hands-on technical acumen. You will work alongside cross-functional teams, providing visionary insights and ensuring the smooth operation of our essential systems.

Key Responsibilities:

Infrastructure Strategy and Leadership:
Formulate and implement the technical vision for DIGITAL INSURANCE's IT infrastructure.
Assess emerging technologies and propose solutions that align with corporate objectives.
Oversee the design, execution, and upkeep of intricate infrastructure components.

Network Architecture and Enhancement:
Establish and maintain a resilient network architecture that promotes scalability, security, and high availability.
Lead network upgrades, migrations, and expansions.
Collaborate with vendors to enhance network services.
Monitor network performance and resolve issues.

Telecommunications Management:
Oversee telecommunications services, including voice, data, and video communication.
Ensure optimal utilization of telecom resources.
Stay updated on industry trends and advancements.

Cloud Solutions Expertise:
Design and implement cloud solutions (public, private, or hybrid) to improve scalability, flexibility, and cost-effectiveness.

Experience with comprehensive disaster recovery architecture and operations for an environment operating in the Azure cloud, including annual infrastructure testing to validate network connectivity and Recovery Time Objective as well as Recovery Point Objective.

Lead cloud migration projects and ensure seamless integration.

Security and Compliance:
Implement and uphold security best practices across infrastructure, networks, and cloud environments.
Collaborate with information security teams to mitigate vulnerabilities.
Ensure adherence to relevant regulations.

Project Leadership and Change Management:
Direct infrastructure projects from planning through execution.
Encourage a culture of continuous improvement.

Qualifications and Skills:

Technical Expertise:
Robust understanding of networking protocols, cloud technologies, virtualization, and containerization.

Leadership:
Capacity to inspire and guide technical teams.

Analytical Skills:
Strong problem-solving abilities and data-driven decision-making.

Adaptability:
Ability to thrive in a dynamic and evolving technology landscape.

Strategic Insight:
Aligning technical initiatives with organizational goals.

Hands-On Knowledge:
Willingness to engage in technical details when necessary.

Innovation:
Championing technological innovation and continuous improvement.

Mergers and Acquisitions:

Utilizing experience in mergers and acquisitions to facilitate the integration of IT infrastructure, Networking, and Telecommunications services during business acquisitions.


Education and Experience:
Bachelor's degree in Computer Science or Information Systems; a master's degree is preferred.
15+ years of extensive experience in infrastructure design, network engineering, telecommunications management, and cloud architecture.
10+ years of progressive leadership experience in IT.

Work Arrangement:


Must report into the office for a hybrid work schedule: Tuesday, Wednesday, and Thursday - in office from 9-5 ET.

There are no exceptions to this policy. Monday and Friday are remote working days.

For more information, visit:
Thank you for considering a career with DIGITAL INSURANCE.

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