Residential Mortgage Specialist

2 weeks ago


Crystal Lake, Illinois, United States Fifth Third Full time

Enhance Your Career in Banking

At Fifth Third Bank, we pride ourselves on connecting talented individuals with exceptional career opportunities. Are you prepared to elevate your professional journey? Explore a fulfilling career in banking with us.

GENERAL FUNCTION:

This role encompasses a diverse array of responsibilities related to the origination of residential first mortgage loans sourced from external referrals. You will be expected to meet the sales and cross-selling benchmarks established by management, taking full ownership of the residential mortgage loan process from application through to closing.

As a key player, you will be responsible for managing risk by engaging in open dialogue, addressing concerns, and adhering to established policies and procedures. Your commitment to ethical practices will ensure a positive experience for both customers and colleagues, while you strive to achieve results by effectively identifying, assessing, managing, monitoring, and reporting various types of risks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Establish and nurture referral relationships with realtors, builders, and personal contacts.
  • Stay informed about Fifth Third Mortgage Company's policies and procedures.
  • Maintain a comprehensive understanding of available loan products, processing protocols, and underwriting guidelines.
  • Adhere to defined escalation protocols for exceptions.
  • Collect applicant information by completing the necessary forms electronically.
  • Utilize technology for communication, accessing daily rates, credit reports, and transmitting loan information.
  • Gather required documentation from applicants and ensure timely submission of loan packages.
  • Oversee the loan pipeline from origination to closing, completing necessary management reports.
  • Provide timely updates and progress reports to branches and applicants.
  • Deliver exceptional customer service while managing expectations of applicants and support staff.
  • Participate in all required Consumer Lending meetings as directed by management.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

  • High school diploma or equivalent is mandatory; a four-year college degree is preferred.
  • Familiarity with conventional and/or government lending guidelines.
  • Understanding of residential mortgage processing, underwriting, and closing procedures.
  • Knowledge of federal regulations governing real estate lending.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication abilities.
  • Proven teamwork and customer service capabilities.
  • Competency in computer skills.
  • Basic sales techniques knowledge.
  • A strong desire to succeed in a competitive environment.
  • This position requires registration under the S.A.F.E. Act at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Fifth Third Bank is committed to fostering an inclusive culture and ensuring equal employment opportunities in all hiring decisions, irrespective of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.



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