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Residential Mortgage Specialist

2 months ago

Crystal Lake, Illinois, United States Fifth Third Full time

Enhance Banking with Fifth Third

At Fifth Third Bank, we connect exceptional individuals with remarkable career opportunities. Are you prepared to advance your career in banking?

GENERAL FUNCTION:

This role encompasses a diverse array of responsibilities associated with the origination of residential first mortgage loans sourced from external referrals. You will be expected to meet the performance standards and objectives set forth by management for mortgage loan sales and cross-selling initiatives. You will take full ownership of the residential mortgage loan process from application through to closing.

As a key player, you will be responsible for managing risk by engaging in open dialogue, addressing concerns, and adhering to established policies and procedures. You will be accountable for ensuring that your actions and decisions promote a positive experience for both customers and colleagues, while consistently identifying, assessing, managing, monitoring, and reporting various types of risks within the Bank's risk appetite.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Establish and nurture referral networks (including real estate agents, builders, and personal contacts).
  • Stay informed about Fifth Third Mortgage Company's policies and procedures.
  • Maintain a comprehensive understanding of available loan products, processing protocols, and underwriting guidelines.
  • Adhere to established protocols for escalating exceptions.
  • Gather applicant information by completing the necessary forms electronically.
  • Utilize technology for communication, accessing daily rates, reviewing applicant credit reports, and submitting loans.
  • Collect and organize required documentation from applicants, ensuring timely delivery of loan packages.
  • Oversee the loan pipeline from origination to closing, completing necessary management reports.
  • Provide timely updates and progress reports to branches and applicants.
  • Deliver exceptional customer service while managing expectations of applicants and support staff.
  • Participate in all required Consumer Lending meetings as directed by management.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

  • High school diploma or equivalent is mandatory; a four-year college degree is preferred.
  • Familiarity with conventional and/or government lending guidelines.
  • Understanding of residential mortgage processing, underwriting, and closing procedures.
  • Knowledge of federal regulations governing real estate lending.
  • Demonstrated organizational abilities.
  • Strong written and verbal communication skills.
  • Proven teamwork and customer service capabilities.
  • Proficient computer skills.
  • Basic sales techniques.
  • A strong desire to excel in a competitive landscape.
  • This position requires registration under the S.A.F.E. Act at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Fifth Third Bank, National Association is committed to fostering an inclusive culture and ensuring equal employment opportunities in all hiring decisions, regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.