Senior Vice President of Branch Management
2 weeks ago
Position: Senior Vice President of Branch Management
Work Hours: The schedule will align with the operational hours of the relevant time zone. Seasonal Saturday hours may be necessary based on business demands. This is a full-time, exempt position. The Company reserves the right to modify work schedules as needed.
Supervisory Responsibility: Oversight of District Managers, Assistant Vice Presidents, Branch Offices, and Staff
Reports To: Senior Vice President of Branch Operations
Key Responsibilities:
In this role, you will oversee the comprehensive administration and coordination of all branch functions across a specified group of districts within a defined region. You will:
- Formulate, assess, and propose objectives, policies, and procedures to achieve strategic aims.
- Ensure the efficient and profitable operation of branches while adhering to company policies and legal regulations.
- Utilize your industry expertise and leadership skills to influence business outcomes, enhance customer satisfaction, and foster employee engagement.
Essential Duties:
- Assess the performance of branch office systems and individual branches through reviews of activities and analysis of statistical reports, incorporating feedback from senior executives.
- Set income and expense targets in alignment with the company’s strategic plan.
- Provide direction, training, and evaluation for Branch Managers and District Managers.
- Assist in achieving sales, growth, and profitability objectives.
- Develop proactive strategies to navigate the complex legal and economic landscape.
- Represent the organization at community events to enhance its reputation and generate business opportunities.
- Conduct regular meetings with District and Branch Managers to facilitate effective communication and support.
- Address customer service challenges and ensure high service standards are maintained.
- Collaborate with legal, regulatory, and auditing professionals as necessary.
- Manage and monitor departmental budgets, including reviewing and approving amendments.
- Ensure compliance with federal and state regulations across the branch network.
- Conduct semi-annual operational reviews of assigned branches to evaluate customer service, business development, and compliance with procedures.
- Work with senior leadership on change management initiatives.
- Lead training sessions on best practices and policy updates.
- Communicate critical information regarding policy or regulatory changes to branch operations.
- Drive initiatives that positively impact operations beyond the branch level.
- Promote behaviors aligned with the company’s core values.
- Engage in company meetings and professional development to stay updated on industry trends.
- Perform additional duties as required based on market needs and staffing levels.
Required Qualifications:
- A minimum of nine years of relevant experience in Consumer Lending or Financial Services, with progressively responsible roles.
- At least six years of proven managerial experience with a track record in budget management and operational oversight.
- A Bachelor’s degree in Business, Accounting, Finance, Administration, or Economics; relevant experience may substitute for formal education.
- Ability to travel up to 75% of the time.
- Strong interpersonal skills for effective communication with various stakeholders.
- Proficiency in Microsoft Office and financial services software.
- Demonstrated ability to influence lending and collections strategies at the corporate level.
- Experience in developing and mentoring team members.
- Must obtain necessary licenses for selling insurance products.
Preferred Qualifications:
- Experience as a District Manager or Assistant Vice President within Mariner Finance or its affiliates.
Physical Demands:
This role requires frequent sitting, reaching, and operating computer systems. The employee must be physically present in the office and may occasionally lift up to 20 pounds.
Compensation: Salary commensurate with experience plus bonus opportunities.
Benefits: Mariner Finance offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.
Mariner Finance is an Equal Opportunity Employer.
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