Automotive Operations Manager

7 days ago


Santa Ana, California, United States Bridgestone Americas Full time
Job Summary

We are seeking an experienced Automotive Service Manager to join our team at Bridgestone Americas. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.

Key Responsibilities
  • Assign and schedule work duties to auto service staff according to individual skill level
  • Serve all automotive service needs of customers
  • Oversee the hiring and training of an effective auto service team
  • Ensure high teammate retention
  • Maintain compliance with quality standards
  • Develop customer satisfaction and retention
Requirements
  • High School Diploma or equivalent
  • 4 years of auto service technical experience
  • 1 year of service manager or service writer experience
  • Problem solving customer complaints
  • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others
  • Teammate and customer/communication skills
  • Ability to recruit and select technicians and general service teammates successfully according to store requirements
  • Willingness to continue education and remain current in automotive repair issues
  • Must have completed all the current and required BSRO store education courses & modules required for this position
  • Must have valid automotive drivers license at all times in order to test drive customers vehicles
Equal Employment Opportunity

Bridgestone Americas is an Equal Employment Opportunity / Affirmative Action employer. We are committed to considering all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.



  • Santa Ana, California, United States Penske Automotive Full time

    Penske Automotive is seeking a dedicated Lot Attendant to maintain a clean and organized environment. In this role, you will be responsible for:Ensuring that the designated areas and vehicle lots are kept tidy and presentable.Transporting vehicles to and from various locations including showrooms and service departments.Creating and managing key tags for...


  • Santa Ana, California, United States Bridgestone Americas Full time

    Job SummaryBridgestone Americas is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service staff...


  • Santa Ana, California, United States Bridgestone Americas Full time

    Job SummaryWe are seeking an experienced Automotive Service Manager to join our team at Bridgestone Americas. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service...


  • Santa Clara, California, United States Sonic Automotive Full time

    Company Overview At Stevens Creek BMW, part of the Sonic Automotive family, we provide a supportive environment where you can grow and advance your career. With over 100 dealerships, we prioritize your success and future, ensuring a rewarding career path with Sonic Automotive, Inc. Sonic Automotive is recognized as a Fortune 500 company and stands among the...


  • Santa Monica, California, United States RK Automotive INC Full time

    At RK Automotive INC, we pride ourselves on being a leading provider of luxury automotive services and currently have an opening for a Senior Automotive Technician / Team Leader. Our Senior Automotive Technicians are tasked with diagnosing and executing vehicle repair and maintenance tasks as assigned, adhering to both dealership and manufacturer standards....


  • Santa Ana, California, United States Midas BARSTOW 1171 Full time

    About Midas:At Midas, we are committed to delivering exceptional services for customer vehicles, focusing on inspection, diagnosis, and repair through our skilled team.Position Overview:The Midas Store Manager oversees all aspects of business operations and store performance, ensuring safety, efficiency, and accountability for profit and loss. This role is...


  • Santa Clara, California, United States Sonic Automotive Full time

    Job OverviewCompany OverviewAt Stevens Creek BMW, part of the Sonic Automotive family, we provide a supportive environment where you can grow and enhance your professional skills.Our extensive network of over 100 dealerships is dedicated to more than just selling vehicles; we are committed to your professional development and success. Explore a fulfilling...


  • Santa Ana, California, United States Penske Automotive Full time

    Position OverviewCrevier BMW is seeking a knowledgeable and approachable Loaner/Rental Agent to enhance our dealership team and provide exceptional customer service.About UsPenske Automotive Group (PAG) is committed to fostering a positive and inclusive work environment that encourages excellence and achievement. We aim to provide the highest quality...


  • Santa Clara, California, United States Penske Automotive Full time

    About the Role:Penske Automotive Group is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Porsche Stevens Creek. As a key member of our service department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.Key Responsibilities:Act as the...


  • Santa Ana, California, United States Penske Automotive Full time

    About the RoleWe are seeking a skilled Porter to join our team at Penske Automotive. As a Porter, you will play a vital role in maintaining the cleanliness and organization of our facilities and vehicle lots.Key ResponsibilitiesEnsure designated areas are kept neat and tidy, including vehicle lots and surrounding spaces.Drive vehicles to and from various...


  • Santa Clara, California, United States Sonic Automotive Full time

    Job OverviewCompany Overview:Sonic Automotive stands as a prominent player in the automotive retail sector, recognized as a Fortune 500 entity with an extensive network of dealerships across the nation.At Stevens Creek BMW, part of the Sonic Automotive family, we provide a supportive environment filled with opportunities for professional growth and...


  • Santa Clara, California, United States Sonic Automotive Full time

    Job Overview** Position Summary**The Automotive Service Attendant plays a crucial role in upholding the dealership's aesthetic appeal, facilitating vehicle logistics, and providing outstanding customer interactions.** Key Responsibilities**Safely maneuver and park vehicles within the dealership grounds to ensure smooth traffic flow.Transport vehicles to and...


  • Santa Clara, California, United States Sonic Automotive Full time

    Position Overview:The Automotive Service Attendant plays a crucial role in upholding the aesthetic appeal of the dealership while ensuring smooth vehicle operations and providing outstanding customer service. Key Responsibilities:1. Efficiently maneuver and park vehicles within the dealership's premises.2. Assist in the movement of vehicles to and from...


  • Santa Ana, California, United States Movement Search & Delivery Full time

    Position Overview:**This role is situated within a manufacturing setting and requires on-site presence**Compensation Overview: Base salary: K- Bonus potential: 20%Key Qualifications:Aerospace industry experience is strongly preferred.Experience in metal fabrication or machining is advantageous.Minimum of 3 years in plant management or operational...


  • Santa Ana, California, United States Allen Tire Full time

    About the Role:We are seeking a skilled Automotive Technician to join our team at Allen Tire. As a key member of our service team, you will be responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.Responsibilities:Perform basic...


  • Santa Ana, California, United States Movement Search & Delivery Full time

    Position Overview**This role is situated within a manufacturing setting and requires on-site presence**Compensation Overview: K base-20% performance bonusKey Responsibilities:Aerospace industry experience is highly advantageous.Experience in metal fabrication or machining is preferred.Minimum of 3 years in plant management or operational roles.Experience...


  • Santa Clara, California, United States Sonic Automotive Full time

    Position Overview:The Service Cashier plays a vital role in the financial operations of our dealership, ensuring that all cash, credit, and debit transactions are handled with precision and efficiency. This position also involves assisting customers with inquiries related to their payments and invoices, providing exceptional customer service throughout the...


  • Santa Rosa, California, United States Hansel Automotive Group Full time

    Hansel Automotive Group Service Operations CoordinatorHansel Automotive Group is in search of a committed Service Operations Coordinator to enhance our team.Compensation Overview:The Service Operations Coordinator position provides a competitive compensation structure with hourly wages ranging from $17.45 to $20.00.Employee BenefitsComprehensive Medical,...


  • Santa Monica, California, United States Sonic Automotive Full time

    Company OverviewAt W.I. Simonson, part of the Sonic Automotive family, we provide the opportunities, resources, and support necessary for your professional growth and development.Our extensive network of over 100 dealerships is dedicated not just to selling vehicles, but to ensuring your success and investing in your future.Consider a fulfilling career with...


  • Santa Ana, California, United States Guaranty Chevrolet Full time

    Job OverviewPosition SummaryWe are seeking a dedicated Automotive Sales Consultant to become a vital part of our expanding team. The ideal candidate will possess a strong drive, exceptional interpersonal abilities, and a proven track record of achieving sales targets. Key responsibilities will involve cultivating client relationships and offering tailored...