Automotive Service Cashier

2 weeks ago


Santa Clara, California, United States Sonic Automotive Full time
Position Overview:
The Service Cashier plays a vital role in the financial operations of our dealership, ensuring that all cash, credit, and debit transactions are handled with precision and efficiency. This position also involves assisting customers with inquiries related to their payments and invoices, providing exceptional customer service throughout the process.

Key Responsibilities:
  • Accurately receive and process cash transactions for vehicle purchases, parts, and service payments, adhering to dealership policies.
  • Conduct regular cash counts and reconcile any discrepancies as necessary.
  • Utilize the dealership's computer system to calculate customer bills accurately.
  • Securely process credit and debit card transactions, verifying account details and issuing receipts promptly.
  • Manage check payments with proper documentation and verification.
  • Generate and process invoices for vehicle sales, service, and parts transactions.
  • Issue cash refunds to customers for approved returns accurately.
  • Collaborate with department managers to stay informed about new products, services, and pricing changes.
  • Assist the service department by taking phone calls to schedule appointments.
  • Demonstrate the ability to multi-task effectively, booking and scheduling appointments both in-person and over the phone.
  • Utilize basic computer skills with office equipment such as copiers and credit card machines.
  • Exhibit strong interpersonal and communication skills.
  • Maintain comfort with basic math calculations and possess a keen eye for detail to minimize errors.
  • Work independently and as part of a team in a dynamic environment.
  • Showcase strong organizational and time management abilities.

Qualifications:
All applicants must be authorized to work in the USA and demonstrate the ability to pass pre-employment testing, including background checks and drug tests.

Preferred Experience:
Previous experience as a cashier and in appointment scheduling is advantageous, particularly within an automotive dealership setting.

Compensation:
$21.00 per hour

Work Schedule:
This is a full-time position with availability required between Monday and Saturday, with Sundays off and an additional day off during the week. Benefits include a 401k with company match, paid time off accrual, and employee discounts for vehicle purchases and leases. Opportunities for career advancement are available within our Fortune 500 company.

All information will be kept confidential according to EEOC guidelines.

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