Automotive Service Center Supervisor
2 weeks ago
About Midas:
At Midas, we are committed to delivering exceptional services for customer vehicles, focusing on inspection, diagnosis, and repair through our skilled team.
Position Overview:
The Midas Store Manager oversees all aspects of business operations and store performance, ensuring safety, efficiency, and accountability for profit and loss. This role is pivotal in enhancing customer satisfaction, fostering retention, and driving the growth of both existing and new business.
Key Responsibilities:
1. Lead and manage all automotive and general service technicians, including recruiting, hiring, training, and motivating staff.
2. Provide outstanding customer service by actively listening to and consulting with customers.
3. Conduct thorough vehicle inspections and provide detailed recommendations, including creating computerized repair orders and sourcing necessary parts.
4. Communicate pricing estimates to customers and promote service specials effectively.
5. Train and guide the team in alignment with our company's vision, core values, and employee creed.
6. Oversee all sales, accounting, and clerical functions performed by Service Advisors.
7. Ensure technicians perform inspections, diagnostics, and repairs on various vehicles, including domestic, European, and Asian models.
8. Maintain accurate inventory counts and manage any inventory discrepancies.
9. Ensure the facility is clean, organized, and compliant with environmental regulations.
10. Manage employee payroll, including recording hours and scheduling.
11. Prepare and submit daily sales reports to corporate management.
Qualifications:
- Minimum of 2 years of experience in a managerial role within a service environment.
- Solid understanding of automotive principles.
- Excellent customer service skills.
- Strong communication abilities.
- Proficient in POS systems and internet applications.
- Demonstrated leadership and team-building capabilities.
- Flexibility to work various retail hours, including weekends and holidays.
- Valid driver's license is required.
-
Automotive Service Attendant
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timeJob OverviewCompany OverviewAt Stevens Creek BMW, part of the Sonic Automotive family, we provide a supportive environment where you can grow and enhance your professional skills.Our extensive network of over 100 dealerships is dedicated to more than just selling vehicles; we are committed to your professional development and success. Explore a fulfilling...
-
Automotive Service Attendant
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timeJob Overview** Position Summary**The Automotive Service Attendant plays a crucial role in upholding the dealership's aesthetic appeal, facilitating vehicle logistics, and providing outstanding customer interactions.** Key Responsibilities**Safely maneuver and park vehicles within the dealership grounds to ensure smooth traffic flow.Transport vehicles to and...
-
Automotive Lot Attendant
2 weeks ago
Santa Ana, California, United States Penske Automotive Full timePenske Automotive is seeking a dedicated Lot Attendant to maintain a clean and organized environment. In this role, you will be responsible for:Ensuring that the designated areas and vehicle lots are kept tidy and presentable.Transporting vehicles to and from various locations including showrooms and service departments.Creating and managing key tags for...
-
Automotive Service Supervisor
2 weeks ago
Santa Maria, California, United States Big Brand Tire Full timePosition Overview:As an Automotive Service Supervisor, you will play a crucial role in achieving and surpassing performance benchmarks by aligning with our organizational strategies.Key Responsibilities:- Deliver outstanding customer service by confidently recommending and selling products and services to our clients.- Act as the primary communication link...
-
Automotive Service Director
4 days ago
Santa Ana, California, United States Bridgestone Americas Full timeJob SummaryWe are seeking an experienced Automotive Service Manager to join our team at Bridgestone Americas. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service...
-
Automotive Service Cashier
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timeCompany Overview At Stevens Creek BMW, part of the Sonic Automotive family, we provide a supportive environment where you can grow and advance your career. With over 100 dealerships, we prioritize your success and future, ensuring a rewarding career path with Sonic Automotive, Inc. Sonic Automotive is recognized as a Fortune 500 company and stands among the...
-
Automotive Service Manager
20 hours ago
Santa Ana, California, United States Bridgestone Americas Full timeJob SummaryBridgestone Americas is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service staff...
-
Automotive Service Advisor
2 days ago
Santa Clara, California, United States Penske Automotive Full timeAbout the Role:Penske Automotive Group is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Porsche Stevens Creek. As a key member of our service department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.Key Responsibilities:Act as the...
-
Customer Service Loaner Agent
2 weeks ago
Santa Ana, California, United States Penske Automotive Full timePosition OverviewCrevier BMW is seeking a knowledgeable and approachable Loaner/Rental Agent to enhance our dealership team and provide exceptional customer service.About UsPenske Automotive Group (PAG) is committed to fostering a positive and inclusive work environment that encourages excellence and achievement. We aim to provide the highest quality...
-
Luxury Automotive Service Technician
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timePosition Overview:The Luxury Automotive Service Technician plays a crucial role in ensuring the optimal performance and safety of vehicles. This position involves executing repair and maintenance tasks as per dealership and manufacturer standards.Key Responsibilities:1. Receive and review repair orders from the service dispatcher.2. Conduct repairs and...
-
Automotive Service Attendant
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timePosition Overview:The Automotive Service Attendant plays a crucial role in upholding the aesthetic appeal of the dealership while ensuring smooth vehicle operations and providing outstanding customer service. Key Responsibilities:1. Efficiently maneuver and park vehicles within the dealership's premises.2. Assist in the movement of vehicles to and from...
-
Automotive Service Representative
5 days ago
Santa Ana, California, United States Vwsouthcoast Full time**Job Summary**Volkswagen South Coast, a leading automotive dealership in California, is seeking a highly motivated and detail-oriented Part-Time Valet to join our team. As a Part-Time Valet, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our dealership.**Key Responsibilities:**Provide...
-
Automotive Service Cashier
2 weeks ago
Santa Clara, California, United States Sonic Automotive Full timePosition Overview:The Service Cashier plays a vital role in the financial operations of our dealership, ensuring that all cash, credit, and debit transactions are handled with precision and efficiency. This position also involves assisting customers with inquiries related to their payments and invoices, providing exceptional customer service throughout the...
-
Automotive Technician
4 days ago
Santa Clara, California, United States Sonic Automotive Full timeJob SummaryWe are seeking a highly skilled Automotive Technician to join our team at Sonic Automotive. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work to the highest standards.Key ResponsibilitiesPerform vehicle inspections to diagnose and repair mechanical issuesConduct routine...
-
Automotive Technician
4 days ago
Santa Clara, California, United States Penske Automotive Group Full timeJob SummaryPenske Automotive Group is seeking a skilled Automotive Technician to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and quality repairs.Key ResponsibilitiesPerform thorough vehicle inspections to identify...
-
Automotive Operations Manager
5 days ago
Santa Ana, California, United States Bridgestone Americas Full timeJob SummaryWe are seeking an experienced Automotive Service Manager to join our team at Bridgestone Americas. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service...
-
Buy Center Representative
2 days ago
Santa Rosa, California, United States Hansel Automotive Group Full timeJob Summary: We are seeking a highly motivated and customer-focused Buy Center Representative to join our team at Hansel Automotive Group. As a key member of our sales team, you will play a critical role in helping our customers who want to sell their vehicles.Key Responsibilities:Provide exceptional customer service and support to customers who want to sell...
-
Senior Automotive Repair Specialist
4 days ago
Santa Ana, California, United States Guaranty Chevrolet Full timeJob SummaryGuaranty Chevrolet is seeking a highly skilled and experienced Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive the highest level of service and satisfaction.Key ResponsibilitiesDiagnostic...
-
Training Supervisor, Customer Service
2 months ago
Santa Ana, California, United States Yokohama Tire Full timeSummary:The Customer Service Training Supervisor is responsible for supervising operations within the department, including reconciling customer accounts and ensuring equal distribution of work volume among the staff, to provide all YTC customers with timely and courteous service. The Training Supervisor will be required to create and maintain a streamlined...
-
Automotive Technician
2 days ago
Santa Rosa, California, United States Hansel Automotive Group Full timeJob SummaryHansel Automotive Group is seeking a skilled Automotive Technician to join our team. As a key member of our service department, you will be responsible for maintaining and repairing our customers' vehicles using state-of-the-art equipment and training.Key ResponsibilitiesVehicle Inspection: Examine customer vehicles to identify necessary repairs...