Director of Multi-Family Community Management

7 days ago

Camden, New Jersey, United States The Michaels Organization Full time
Job Summary

We are seeking a highly experienced and skilled Regional Vice President of Operations to join our team at The Michaels Organization. As a key member of our leadership team, you will be responsible for directing and overseeing the overall operation of our multi-family communities within the portfolio.

Key Responsibilities
  • Provide strategic direction and leadership to ensure the achievement of our organization's goals and objectives.
  • Ensure individual properties meet targeted results and expectations regarding financial matters, occupancy, safety, appearance, and inspection standards.
  • Build, train, and develop opportunities for growth for property management leaders and team members.
  • Ensure regulatory and local law compliance and develop strategies to prevent and promptly resolve all violations.
  • Establish written objectives and strategies with individual property managers and the Property Management senior team.
  • Oversee major contract work, prepare CAP X and operating budgets, and manage results with assistance of Regional Facility Director.
  • Partner with asset management teams to establish and drive execution of a robust strategic plan for each asset.
  • Ensure the Operations team is constantly striving to improve property operations, curb appeal, and increase revenues while strategically decreasing expenses.
  • Stay informed of economic and demographic conditions in each property market.
  • Communicate effectively and with appropriate detail to Executive management regarding the status of the operating strategy and results for each market.
Requirements
  • 10+ years of experience in multi-family community operations or management, preferably with experience in Military, Student, Market rate, and/or Affordable.
  • Bachelor's degree in Business, Real Estate, or a related field preferred.
  • Industry Designations (CAM, ARM, CPM, etc.) preferred.
  • Track record of building and leading high-performing teams.
  • Excellent customer service and interpersonal skills.
  • Ability to facilitate presentations or speak in public to large groups of people.
  • Strong organizational and time-management skills.
  • Ability to multitask and maintain flexibility and creativity in a variety of situations.
  • Ability to analyze and resolve problems.
  • Ability to set and meet goals and consistently meet deadlines.
  • Ability to maintain confidentiality.
  • Exceptional written and verbal communication skills.
  • Working knowledge of property management software programs.
Working Conditions
  • Must have ability to work non-standard hours and perform frequent travel (estimate of 50%) to all assets in the portfolio.
  • Requires nighttime and weekend accessibility.

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