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Executive Director of Operations

2 months ago

Camden, New Jersey, United States Whitehall Full time
Executive Director of Operations - Whitehall

Are you a seasoned hospitality professional with a passion for leadership and a proven track record in driving business success? We're seeking an Executive Director of Operations to oversee all aspects of our seasonal operation, including event management and staff development.

The ideal candidate will have at least 5 years of experience in hotel management and a strong background in hospitality operations. As the Executive Director of Operations, you will be responsible for driving revenue growth, innovating programming, and enhancing the guest experience while engaging with the local community.

Key Responsibilities:
  • Develop and implement a comprehensive marketing strategy to drive revenue growth
  • Create a budget to ensure customer satisfaction and maximize profit margins
  • Maintain the hotel's reputation for quality through regular inspections and quality control measures
  • Inspire staff to deliver exceptional guest service and exceed customer expectations
  • Collaborate with department leaders to achieve business objectives and drive operational excellence
Requirements:
  • 5+ years of hospitality management experience with a proven track record in driving business success
  • Strong communication, organizational, and problem-solving skills
  • Customer service-oriented mindset with a focus on delivering exceptional guest experiences
  • High school diploma or equivalent required, degree in hospitality or a related field preferred
About Whitehall:

Whitehall is a premier hospitality destination in Midcoast Maine, offering a unique blend of history, natural beauty, and exceptional service. As the Executive Director of Operations, you will have the opportunity to join a dynamic team and contribute to the continued success of this iconic property.