Membership Services Coordinator

2 weeks ago

Woodbridge, Virginia, United States UFC GYM Woodbridge, VA Full time
Job Overview

The Membership Services Coordinator will embody the values of UFC GYM by ensuring a friendly, informative, and engaging atmosphere for all members and visitors during their time at the facility. This role is pivotal in attracting prospective members to the gym while delivering exceptional customer service to existing members. Success in this position will be measured by achieving personal revenue goals set by management through both proactive outreach and relationship building.


KEY RESPONSIBILITIES:

Lead Generation & Appointment Scheduling
  • Conduct external marketing initiatives, promotions, and outreach efforts. This includes off-site activities such as distributing promotional materials, establishing partnerships with local businesses, and hosting community events to raise awareness of UFC GYM and its offerings, ultimately generating leads.
  • Engage in internal marketing by gathering leads during the enrollment process and from current members through relationship cultivation and referral initiatives.
  • Schedule membership appointments through effective phone communication, aiming to meet or exceed monthly appointment targets.
  • Ensure that scheduled appointments lead to an adequate number of guest visits, meeting or surpassing monthly guest attendance goals.

Guest Engagement, Membership Presentations, & Sales Performance
  • Guarantee that every guest receives a comprehensive Fitness Tour as outlined in the Membership Specialist Playbook.
  • Utilize the company-approved presentation format when discussing membership options with potential members.
  • Achieve or exceed monthly financial targets for Personal Sales Room.
  • Manage New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT), and New Electronic Funds Transfer Sets (EFT).
  • Ensure all sales transactions are supported by necessary documentation and signatures, including corporate-approved promotions and discounts.

Customer Support
  • Warmly greet and assist guests and members in a timely manner.
  • Answer incoming calls professionally and efficiently.
  • Deliver outstanding customer service during all interactions with guests.
  • Help maintain a clean and functional facility.
  • Work to retain members who express a desire to cancel their memberships.
  • Maintain records such as the Maintenance Log, Fitness profiles, telephone inquiries, and group fitness reservations.
  • Promptly report any unsafe conditions or emergencies to management.
  • Ensure proper check-in procedures for members are consistently followed.
  • Effectively address member inquiries, requests, and concerns, escalating issues to management when necessary.

Additional Duties
  • Keep the front desk and lobby area tidy and organized at all times.
  • Monitor retail performance and ensure the club is on track to meet assigned sales goals.
  • Contact past due members regarding outstanding dues and payments.
  • Collaborate with maintenance and cleaning staff to promptly resolve any facility issues.

QUALIFICATIONS:

Knowledge, Skills & Abilities:
  • Comprehensive understanding of sales techniques and practices.
  • General knowledge of the fitness industry.
  • Proficient in computer usage.
  • Strong interpersonal communication skills.
  • Exceptional customer service abilities.
  • Self-motivated with excellent organizational skills.
  • Team-oriented mindset.

Minimum Educational Requirements:
  • High school diploma or GED is required.
  • Completion of company sales training and orientation program is mandatory.

Experience:
  • 1-2 years of sales experience is preferred.

  • Immigrant Services Coordinator

    4 days ago

    Woodbridge, Virginia, United States CASA Inc Full time

    Job DescriptionCASA Inc. is seeking a highly motivated and detail-oriented Citizenship Outreach Coordinator to join our team. As a key member of our Immigrant Integration Department, you will play a critical role in conducting outreach to identify eligible individuals for citizenship services, screening their eligibility, and referring them to relevant...

  • Administrative Coordinator

    7 days ago

    Woodbridge, Virginia, United States Prince William County, VA Full time

    Administrative Specialist Job OpportunityThe Prince William County Police Department is seeking a highly skilled and motivated individual to fill the position of Administrative Specialist. This role is an excellent opportunity for someone who is passionate about providing exceptional customer service and is committed to excellence in administrative work.Key...

  • Patient Services Coordinator

    4 days ago

    Woodbridge, Virginia, United States US Fertility Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at US Fertility. As a key member of our staff, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesMaintain Accurate Patient Records: Obtain, record, and update...

  • Accounting Manager for Military Services

    2 weeks ago

    Woodbridge, Virginia, United States Armed Services YMCA of The U S A Full time

    Position OverviewThis role offers a hybrid work arrangement, requiring in-office attendance two days a week.CompensationSalary is competitive and based on experience, ranging from $70,000 to $75,000.Job SummaryThe Accounting Manager will oversee the financial operations for a designated portfolio within the Armed Services YMCA's Military Family Services....

  • Patient Services Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States Gastro Health Full time

    Gastro Health is currently seeking a Full-Time Patient Services Coordinator to enhance our operations At Gastro Health, we pride ourselves on being an excellent workplace that fosters career growth. Our environment promotes teamwork among colleagues and healthcare providers, ensuring stable working hours. This position provides: An excellent work/life...

  • Patient Safety Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States Metropolitan Healthcare Services Inc. Full time

    Job OverviewRole Summary: The Patient Safety Associate plays a crucial role in ensuring the well-being of patients within the healthcare environment. This position involves a variety of responsibilities aimed at maintaining patient safety and comfort under the guidance of nursing staff.Key Responsibilities:Conducts essential patient monitoring tasks under...

  • Client Relations Specialist

    7 days ago

    Woodbridge, Virginia, United States UFC GYM Woodbridge, VA Full time

    Job OverviewThe Membership Services Coordinator will embody the values of UFC GYM by delivering a friendly, informative, and engaging experience for all members and visitors during their time at the facility. This role is crucial in attracting potential members to the gym while providing exceptional customer service to existing members. Success in this...

  • Customer Engagement Associate

    2 weeks ago

    Woodbridge, Virginia, United States UFC GYM Woodbridge, VA Full time

    Job OverviewThe Membership Services Coordinator will embody the UFC GYM ethos by ensuring a friendly, informative, and engaging atmosphere for all members and visitors during their time at the facility. This role is pivotal in attracting prospective members and delivering exceptional customer service to both new and existing clientele. Success in this...

  • Treatment Coordinator

    2 days ago

    Woodbridge, Virginia, United States Pure Dental Full time

    About the RolePure Dental is seeking an experienced Treatment Coordinator to oversee the financial treatment plan aspect of our dental practice.Key ResponsibilitiesCheck out patients, schedule treatment, and ensure payments are posted correctly in the ledger.Use pre-designed systems to ensure the patient experience is achieved and assist with front office...

  • Makerspace and Public Services Senior Librarian

    5 days ago

    Woodbridge, Virginia, United States Prince William County, VA Full time

    About This OpportunityWe are seeking a highly skilled and experienced Senior Librarian to join our team at the Chinn Park Regional Library in Prince William County, VA. This is a full-time, exempt position that will play a key role in the day-to-day operations of the Makerspace and Public Services team.Key ResponsibilitiesRun the day-to-day operations of the...

  • Office Operations Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States LMK Recruiting Full time

    Job OverviewLMK Recruiting is in search of a meticulous and skilled Office Operations Coordinator to enhance our office functionality. The selected candidate will oversee a variety of administrative and human resources tasks, ensuring efficient office management and employee support.Core Responsibilities:Administrative Duties:Managing incoming calls and...

  • Logistics Coordinator

    7 days ago

    Woodbridge, Virginia, United States International Gourmet Foods Inc Full time

    Job OverviewInternational Gourmet Foods, Inc. (IGF) is a leading provider of gourmet products, catering to a diverse clientele including restaurants, specialty markets, and hospitality venues across the eastern United States. Our success is driven by our commitment to strong corporate values and the dedicated team members who embody them.Position SummaryThe...

  • Financial Operations Accountant

    2 weeks ago

    Woodbridge, Virginia, United States Armed Services YMCA of The U S A Full time

    Position OverviewThis role supports a hybrid work model, allowing for flexibility with two days in the office each week.CompensationSalary is based on experience, ranging from $70,000 to $75,000.Role SummaryThe Accounting Manager will oversee the financial operations for a designated portfolio within the Armed Services YMCA's Military Family Services. This...

  • Office Operations Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States LMK Recruiting Full time

    Job OverviewLMK Recruiting is on the lookout for a meticulous and skilled Office Operations Coordinator to enhance our vibrant team. The selected candidate will play a pivotal role in overseeing various administrative and human resources functions, ensuring a seamless workflow within the organization.Core Responsibilities:Administrative Duties:Manage...

  • Logistics Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States International Gourmet Foods Inc Full time

    Job OverviewInternational Gourmet Foods, Inc. (IGF) is a premier provider of gourmet products, catering to a diverse clientele including restaurants, specialty markets, and hospitality venues across the eastern United States. Our success is rooted in our strong corporate ethos and the dedicated individuals who embody our values.Position SummaryThe Logistics...

  • Guest Services Coordinator

    2 weeks ago

    Woodbridge, Virginia, United States IHOP Full time

    Host or Hostess Job Overview:In the role of Host or Hostess, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your primary duties will involve greeting patrons with a warm smile, guiding them to their tables, and managing the flow of guests during peak hours. You will also handle phone inquiries, assist with...

  • Senior Financial Accountant

    2 weeks ago

    Woodbridge, Virginia, United States Armed Services YMCA of The U S A Full time

    Position OverviewThis role offers a hybrid work arrangement, requiring in-office attendance two days a week.CompensationSalary is based on experience, ranging from $70,000 to $75,000.Role SummaryThe Financial Operations Accountant will oversee the accounting responsibilities for a portfolio associated with Armed Services YMCA's Military Family Services. This...

  • Senior Financial Analyst

    2 weeks ago

    Woodbridge, Virginia, United States Armed Services YMCA of The U S A Full time

    Senior Financial Analyst at Armed Services YMCAThis role provides a flexible work arrangement with a combination of remote and in-office days. Competitive salary based on experience.Overview:The Senior Financial Analyst will oversee the financial operations of Armed Services YMCA's Military Family Services division. This position entails managing fiscal...

  • Logistics Coordinator

    7 days ago

    Woodbridge, Virginia, United States International Gourmet Foods Inc Full time

    Job OverviewInternational Gourmet Foods, Inc. (IGF) is a prominent provider of gourmet food products, serving a diverse clientele including restaurants, specialty markets, and hospitality venues across the eastern United States. Our commitment to excellence is reflected in our corporate values and the dedicated team members who embody them.Position...

  • Funding and Compliance Coordinator

    7 days ago

    Woodbridge, Virginia, United States AlphaBEST Education, Inc. Full time

    Funding and Compliance CoordinatorPosition Overview:At AlphaBEST Education, we thrive on creativity and innovation, setting high standards for after-school programs. Our commitment to our employees is unwavering, ensuring they have the necessary resources to excel. We are currently seeking a full-time Funding and Compliance Coordinator.This role is essential...