Patient Services Coordinator

2 weeks ago


Woodbridge, Virginia, United States Gastro Health Full time
Gastro Health is currently seeking a Full-Time Patient Services Coordinator to enhance our operations

At Gastro Health, we pride ourselves on being an excellent workplace that fosters career growth. Our environment promotes teamwork among colleagues and healthcare providers, ensuring stable working hours.
This position provides:
  • An excellent work/life balance
  • No weekend or evening shifts - Monday through Friday
  • Paid holidays and time off
  • A rapidly expanding team with advancement opportunities
  • Competitive salary
  • Comprehensive benefits package
Key Responsibilities:
  • Manage all incoming calls, directing them to the appropriate staff; take messages and assign tasks as necessary for all care centers.
  • Schedule, confirm, and cancel patient appointments as needed.
  • Handle referrals and update patient demographics from the patient portal.
  • Regularly check and respond to voicemail messages.
  • Verify patient health plan benefits and obtain necessary authorizations.
  • Assist patients with inquiries and concerns regarding procedures.
  • Request medical records from healthcare providers.
  • Process new prescriptions and refills, securing authorizations when required.
  • Obtain lab results, including urgent requests.
  • Perform additional duties as assigned.
Qualifications:
  • A high school diploma or GED is mandatory for this role.
  • At least one year of experience in customer service or a related clinical setting; familiarity with medical terminology is advantageous.
  • Experience as a Call Center Representative or Receptionist is beneficial.
  • Dependability and punctuality are essential.
  • Proactive attitude is necessary; must be available to work from 8:00 am to 5:00 pm.
  • Knowledge of medical terminology is preferred.
  • Bilingual (English/Spanish) is a plus.
  • Prolonged sitting is required.
  • Proficient in computer usage for patient information input.
  • Effective telephone communication skills for interactions with patients and referral physicians.
We provide a comprehensive benefits package for eligible employees:
  • 401(k) retirement plans with employer contributions.
  • Discretionary profit-sharing contributions.
  • Health insurance coverage.
  • Employer contributions to Health Savings Accounts (HSAs) and Health Reimbursement Arrangements (HRAs).
  • Dental and vision insurance.
  • Flexible spending accounts.
  • Voluntary life and disability insurance.
  • Accident and hospital indemnity insurance.
  • Critical illness and identity theft insurance.
  • Legal and pet insurance.
  • Paid time off.
  • Discounts at local fitness centers.
  • Discounts with various service providers.
Additionally, Gastro Health participates in a program that offers discounts on entertainment, travel, and more.

Gastro Health stands as one of the largest gastroenterology multi-specialty groups in the United States, with over 130 locations nationwide. Our team consists of highly skilled gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We continuously seek individuals who share our commitment to delivering exceptional medical care and an outstanding healthcare experience.

Gastro Health is proud to be an Equal Opportunity Employer, ensuring no discrimination based on race, color, gender, disability, veteran status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by law.

We appreciate your interest in becoming part of the Gastro Health team.

  • Woodbridge, Virginia, United States US Fertility Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at US Fertility. As a key member of our staff, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesMaintain Accurate Patient Records: Obtain, record, and update...


  • Woodbridge, Virginia, United States Metropolitan Healthcare Services Inc. Full time

    Job OverviewRole Summary: The Patient Safety Associate plays a crucial role in ensuring the well-being of patients within the healthcare environment. This position involves a variety of responsibilities aimed at maintaining patient safety and comfort under the guidance of nursing staff.Key Responsibilities:Conducts essential patient monitoring tasks under...


  • Woodbridge, Virginia, United States Gastro Health Full time

    About the RoleGastro Health is seeking a highly skilled Patient Relations Representative to join our team. As a key member of our organization, you will play a vital role in ensuring exceptional patient experiences and building strong relationships with our patients and healthcare providers.Key ResponsibilitiesAnswering and Routing Calls: Respond to all...


  • Woodbridge, Virginia, United States Pure Dental Full time

    About the RolePure Dental is seeking an experienced Treatment Coordinator to oversee the financial treatment plan aspect of our dental practice.Key ResponsibilitiesCheck out patients, schedule treatment, and ensure payments are posted correctly in the ledger.Use pre-designed systems to ensure the patient experience is achieved and assist with front office...


  • Woodbridge, Virginia, United States CASA Inc Full time

    Job DescriptionCASA Inc. is seeking a highly motivated and detail-oriented Citizenship Outreach Coordinator to join our team. As a key member of our Immigrant Integration Department, you will play a critical role in conducting outreach to identify eligible individuals for citizenship services, screening their eligibility, and referring them to relevant...


  • Woodbridge, Virginia, United States UFC GYM Woodbridge, VA Full time

    Job OverviewThe Membership Services Coordinator will embody the values of UFC GYM by ensuring a friendly, informative, and engaging atmosphere for all members and visitors during their time at the facility. This role is pivotal in attracting prospective members to the gym while delivering exceptional customer service to existing members. Success in this...


  • Woodbridge, Virginia, United States Sentara Full time

    Job Title: Patient Experience ManagerCompany: Sentara HealthcareOverview:Lead the organization's understanding of patient feedback and sentiment analysisDevelop and implement training programs for leaders and team membersCreate and deploy strategic Hospital Action Plans to improve patient satisfactionCollaborate with data analytics partners to inform...


  • Woodbridge, Virginia, United States Sentara Full time

    Job SummaryAssume responsibility and accountability for operations and success of the assigned areas of responsibility. This position is responsible for the delivery of high quality services that meet or exceed customer expectations.Key Responsibilities:Coordinate the development of new services within these areas.Contribute to the success of the hospital...


  • Woodbridge, Virginia, United States Community Veterinary Partners Full time

    Job SummaryWe are seeking a highly motivated and organized Veterinary Receptionist to join our team at Community Veterinary Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient appointments, and maintaining accurate medical records.Key ResponsibilitiesFront Desk Operations:...


  • Woodbridge, Virginia, United States Trusted Doctors, LLC Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Trusted Doctors, LLC. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Front Desk Operations: Greet patients and visitors in a professional and...


  • Woodbridge, Virginia, United States Sentara Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Care Supervisor to join our team at Sentara Healthcare. As a key member of our nursing leadership team, you will be responsible for administratively managing the hospital as the representative for the administrator on call.Key Responsibilities:Coordinates and collaborates with a...


  • Woodbridge, Virginia, United States Sentara Healthcare Full time

    Job SummaryThe Patient Access Representative is responsible for all aspects of the patient registration process, including:Verifying patient identity and selecting the correct patient recordReviewing schedules and physician orders to register the patient for the appropriate serviceScanning important documents such as insurance cards, ID's, Living Wills, and...


  • Woodbridge, Virginia, United States DaVita Inc. Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Care Technician (PCT) to join our team at DaVita Inc. As a PCT, you will play a vital role in providing exceptional patient care and support in our outpatient dialysis center.Key ResponsibilitiesProvide direct patient care, including monitoring patients before, during, and after...


  • Woodbridge, Virginia, United States Sentara Full time

    Become a vital member of our team at Sentara Hospital Support Services as a Nursing Care Partner/Patient Care Technician in the Blue Ridge/Northern Virginia Regional Resource Pool. Position Overview: This is a flexible role with rotating shift schedules.Essential Qualifications:High School Diploma or EquivalentBasic Life Support (BLS)...

  • Patient Care Liaison

    2 weeks ago


    Woodbridge, Virginia, United States Gastro Health Full time

    Gastro Health is looking for a Full-Time Patient Care Liaison to enhance our patient experience At Gastro Health, we pride ourselves on fostering a supportive work environment that encourages professional growth. Our team is characterized by collaboration among colleagues and healthcare providers, ensuring consistent working hours. This position provides: ...


  • Woodbridge, Virginia, United States LMK Recruiting Full time

    Job OverviewLMK Recruiting is in search of a meticulous and skilled Office Operations Coordinator to enhance our office functionality. The selected candidate will oversee a variety of administrative and human resources tasks, ensuring efficient office management and employee support.Core Responsibilities:Administrative Duties:Managing incoming calls and...


  • Woodbridge, Virginia, United States International Gourmet Foods Inc Full time

    Job OverviewInternational Gourmet Foods, Inc. (IGF) is a leading provider of gourmet products, catering to a diverse clientele including restaurants, specialty markets, and hospitality venues across the eastern United States. Our success is driven by our commitment to strong corporate values and the dedicated team members who embody them.Position SummaryThe...


  • Woodbridge, Virginia, United States Sentara Healthcare Full time

    About the RoleWe are seeking a skilled Patient Care Technician to join our team at Sentara Healthcare. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide patient care and support under the direct supervision of a professional nurse.Implement...


  • Woodbridge, Virginia, United States LMK Recruiting Full time

    Job OverviewLMK Recruiting is on the lookout for a meticulous and skilled Office Operations Coordinator to enhance our vibrant team. The selected candidate will play a pivotal role in overseeing various administrative and human resources functions, ensuring a seamless workflow within the organization.Core Responsibilities:Administrative Duties:Manage...

  • Logistics Coordinator

    2 weeks ago


    Woodbridge, Virginia, United States International Gourmet Foods Inc Full time

    Job OverviewInternational Gourmet Foods, Inc. (IGF) is a premier provider of gourmet products, catering to a diverse clientele including restaurants, specialty markets, and hospitality venues across the eastern United States. Our success is rooted in our strong corporate ethos and the dedicated individuals who embody our values.Position SummaryThe Logistics...