Guest Services Coordinator

2 weeks ago

Saratoga Springs, New York, United States DelMonte Hotel Group Full time

Are you prepared to leverage your skills in a fulfilling role within the hospitality sector? The DelMonte Hotel Group is currently on the lookout for dedicated and experienced individuals to fill the position of Front Desk Clerk.

This role is essential in ensuring an exceptional experience for both guests and team members. We provide a competitive salary and benefits, a close-knit and encouraging work atmosphere, along with numerous opportunities for career growth and development.

Key Responsibilities

  • Welcome, register, and allocate rooms to guests.
  • Respond to telephone inquiries.
  • Process charges (room, food, telephone), calculate bills, collect payments, and provide change to guests.
  • Handle reservations and confirmations.
  • Oversee room availability.
  • Block rooms as necessary.
  • Schedule wake-up calls.
  • Manage guest mail and messages.
  • Facilitate check-out procedures.
  • Open and close shifts, including cash drops when required.
  • Maintain market stock and coffee area as needed.
  • Provide information about hotel services, such as dining options and room service.
  • Assist guests with directions and local area information.
  • Help maintain the cleanliness of the lobby and surrounding areas.
  • Check lobby fixtures and equipment for proper operation and report any issues.
  • Coordinate shuttle services for guests (if applicable).
  • Ensure safe transportation for guests using hotel shuttle vehicles (if applicable).
  • Perform laundry duties as needed (if applicable).
  • Oversee continental breakfast setup and cleanup (if applicable).

Qualifications

We seek a self-driven Front Desk Clerk with a strong commitment to excellence and a robust work ethic. Excellent communication skills are essential.

  • 1 to 3 months of relevant experience; High school diploma or GED; or an equivalent combination of education and experience.
  • Strong organizational, time-management, and prioritization abilities.
  • Outstanding customer service skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Basic computer and administrative skills.
  • Flexibility to work varied schedules.
  • Possession of a valid Driver's License with no major violations.

Benefits

As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that values creating a workplace that feels like home and fosters your best self every day.

Our associates often find a career here, where their strengths are recognized, and they can truly be themselves.

Your dedication and hard work will be rewarded with competitive compensation packages, which may vary by location.

  • Competitive pay starting at $17.00 per hour.
  • Comprehensive benefits for full-time positions.
  • Discounted hotel stays at our properties worldwide.
  • Discounts on food and beverages.
  • Opportunities for professional growth and advancement.

  • Guest Services Coordinator

    1 week ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Are you passionate about delivering exceptional customer service in the hospitality sector? At DelMonte Hotel Group, we are seeking dedicated and skilled individuals to take on the role of Front Desk Clerk.Your contributions will be vital in ensuring a memorable experience for our guests and fostering a positive environment for colleagues.Key...

  • Guest Services Coordinator

    2 weeks ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Are you prepared to leverage your skills in a fulfilling role within the hospitality sector? At DelMonte Hotel Group, we are in search of motivated and experienced individuals to fulfill the position of Front Desk Clerk.This role is pivotal in delivering an exceptional experience for both guests and colleagues. We provide competitive compensation,...

  • Guest Services Coordinator

    1 week ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Are you prepared to leverage your skills in a fulfilling role within the hospitality sector? The DelMonte Hotel Group is currently on the lookout for motivated and experienced individuals to take on the role of a Front Desk Clerk.Your contribution will be vital in ensuring an exceptional experience for both guests and colleagues. We provide competitive pay...

  • Guest Services Representative

    2 weeks ago

    Saratoga Springs, New York, United States BBL Hospitality Full time

    Job Title: Guest Services Representative at BBL HospitalityJob OverviewJOIN OUR EXCEPTIONAL TEAM TODAYWe are seeking dedicated individuals who are available to work flexible hours, including weekends and holidays. Previous experience in a hospitality environment is advantageous.We are thrilled to present the benefits we offer:Paid Time Off401K Retirement...

  • Guest Services Associate

    1 week ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Are you prepared to leverage your skills in a fulfilling role within a prominent organization in the hospitality sector? The DelMonte Hotel Group is currently on the lookout for dedicated and experienced individuals to fill the position of Front Desk Clerk.Your contribution will be vital in ensuring an exceptional experience for both guests and colleagues....

  • Guest Services Representative

    1 week ago

    Saratoga Springs, New York, United States Turf Hotels Full time

    Guest Services RepresentativeWe are seeking individuals who are dedicated to providing exceptional service to our guests. As a key member of the front office team, you will play a vital role in shaping the overall guest experience. Your proactive, responsive, and caring nature will be essential in ensuring that every guest feels valued and welcomed.Key...

  • Guest Services Representative

    2 weeks ago

    Saratoga Springs, New York, United States BBL Hospitality Full time

    Job Title: Guest Services Representative at BBL HospitalityJob OverviewJOIN OUR EXCEPTIONAL TEAM TODAYWe are in search of dedicated individuals who can accommodate flexible schedules, including weekends and holidays. Previous experience in a hospitality setting is advantageous.We are thrilled to present the benefits we offer:Paid Time Off401K Retirement...

  • Guest Services Representative

    1 week ago

    Saratoga Springs, New York, United States Turf Hotels Full time

    Guest Services RepresentativeWe are seeking individuals who possess a genuine enthusiasm for assisting others. As a key member of our hotel, you will be at the forefront of guest interactions, playing a vital role in shaping their overall experience. Your proactive, responsive, and compassionate approach will significantly enhance guest satisfaction.Key...

  • Guest Services Representative

    1 week ago

    Saratoga Springs, New York, United States Turf Hotels Full time

    Guest Services RepresentativeWe are seeking individuals who possess a genuine enthusiasm for assisting others. As a pivotal member of our team, your role at the front desk will place you at the center of guest interactions, making you essential to their overall experience. Your proactive, responsive, and caring demeanor will significantly enhance our guests'...

  • Guest Services Representative

    2 weeks ago

    Saratoga Springs, New York, United States Turf Hotels Full time

    Guest Services RepresentativeWe are seeking individuals who possess a genuine enthusiasm for assisting others. As a pivotal member of our hotel, you will engage with guests at the front desk, ensuring their experience is exceptional. Your proactive, responsive, and caring nature will significantly enhance the overall guest experience.Key...

  • Guest Services Associate

    2 weeks ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Are you prepared to leverage your skills in a fulfilling role within a premier hospitality organization? The DelMonte Hotel Group is currently on the lookout for skilled and motivated individuals to take on the role of a Front Desk Clerk.Your contributions will be vital in ensuring an exceptional experience for both guests and colleagues. We provide...

  • Guest Services Operations Manager

    2 weeks ago

    Saratoga Springs, New York, United States DelMonte Hotel Group Full time

    Key Responsibilities As aGuest Services Operations Manager, you will oversee team members in the Guest Services Department and execute supervisory duties in alignment with the organization's guidelines and relevant regulations. Your responsibilities will encompass recruiting, onboarding, and mentoring team members; organizing, delegating, and monitoring...

  • On-Demand: Guest Advocate

    2 months ago

    Saratoga Springs, New York, United States tapwage Full time

    Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [Learn more about Target here]).ALL ABOUT ON DEMANDYou can work as much or as little as you like as an On-Demand TM and your schedule...

  • Server - New York: Deliver Exceptional Guest Experiences

    9 hours ago

    Saratoga Springs, New York, United States TGI Fridays Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Server to join our team at TGI Fridays. As a Server, you will be responsible for delivering exceptional guest experiences, ensuring prompt and accurate service, and maintaining a clean and welcoming environment.Key ResponsibilitiesGuest Experience: Greet guests with a genuine smile, build...

  • Player Development Coordinator

    1 week ago

    Saratoga Springs, New York, United States Saratoga Casino Hotel Full time

    Job DescriptionOverviewSaratoga Casino Hotel is seeking a highly motivated and customer-focused Player Development Coordinator to join our team. As a key member of our hospitality team, you will be responsible for promoting outstanding relations with all guests and fellow team members by providing exceptional service in a friendly, swift, and responsible...

  • Event Coordinator

    2 days ago

    Saratoga Springs, New York, United States Live Nation Entertainment Full time

    Job Summary:The RoleAs a key member of the Live Nation Entertainment team, the Event Services staff will work closely with all departments to provide exceptional guest experiences at our venues. This flexible position requires a team player who can assist in various aspects of event operations.Assist with guest ingress and access control to non-public...

  • Human Resources Coordinator

    2 days ago

    Saratoga Springs, New York, United States Mirbeau Inn & Spa Full time

    Job SummaryMirbeau Inn & Spa is seeking an experienced Human Resources Coordinator to join its team.Key ResponsibilitiesTalent Acquisition: Assist in the recruitment process by posting job openings, reviewing applications, and conducting phone screens to identify qualified candidates.Benefits Administration: Manage and oversee benefits programs, including...

  • Library Loan Services Coordinator

    2 weeks ago

    Saratoga Springs, New York, United States Skidmore College Full time

    Position Overview:Under the guidance of the Head of Interlibrary Loan, the Library Loan Services Coordinator plays a vital role in facilitating the processing of borrowing, lending, and document delivery requests for the Skidmore College community and external libraries. This position is essential during the academic terms when the college is operational.The...

  • Food Service Attendant

    2 weeks ago

    Saratoga Springs, New York, United States Saratoga Casino Hotel Full time

    Job OverviewAre you passionate about delivering exceptional service in a dynamic environment? At Saratoga Casino Hotel, we are looking for dedicated individuals who enjoy creating memorable experiences for our guests. We pride ourselves on fostering a supportive atmosphere for our team members while actively contributing to the community.About Our...

  • Customer Service Representative

    3 days ago

    Saratoga Springs, New York, United States Saratoga Casino & Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Saratoga Casino & Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring a seamless and enjoyable experience for all.Key Responsibilities:Provide friendly, swift, and responsible...