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Food Service Attendant
2 months ago
Are you passionate about delivering exceptional service in a dynamic environment? At Saratoga Casino Hotel, we are looking for dedicated individuals who enjoy creating memorable experiences for our guests. We pride ourselves on fostering a supportive atmosphere for our team members while actively contributing to the community.
About Our Establishment:
As a leading entertainment venue in the Capital Region, Saratoga Casino Hotel is committed to providing unique experiences to our guests. If you are eager to be part of a team that embodies this mission, we encourage you to consider this opportunity.
Your Responsibilities:
As a Concession Worker, you will be instrumental in maintaining excellent relationships with guests and fellow team members by delivering service that is friendly, efficient, and responsible. You will thrive in a collaborative environment where attention to detail and teamwork are essential to ensuring all tasks are completed effectively.
Essential Skills for Success:
- Must be at least 18 years old.
- Previous experience in food service or a fast-paced dining environment is preferred.
- Provide service to guests in a courteous and efficient manner.
- Utilize the POS system accurately for cash and financial transactions.
- Prepare all necessary paperwork in an organized and consistent manner.
- Record all food and beverage revenues accurately, including cash, credit card, and complimentary transactions.
- Serve menu items in specified portions.
- Prepare specialty coffee and tea beverages according to established recipes.
- Communicate orders to the main kitchen and assist in replenishing supplies as needed.
- Restock items and products in your designated area as required.
- Conduct inventory checks and place orders for necessary supplies.
- Maintain a clean and sanitary work area in compliance with health regulations.
- Monitor guest alcohol consumption in accordance with company policy and state law.
- Communicate guest feedback to management effectively.
- Foster positive relationships with guests and colleagues.
- Ability to lift and carry up to 40 lbs. consistently.
- Capable of standing and walking for extended periods (6-8 hours).
- Flexibility to work varied schedules based on business needs, including evenings, weekends, and holidays.
Why Choose Saratoga Casino Hotel?
- Competitive compensation and benefits package (including Health, Dental, and Vision).
- Retirement savings plan.
- Opportunities for long-term career advancement.
- Employee recognition initiatives, including an annual awards ceremony.
- Discounts at local retail establishments and service providers.
- Team celebrations for holidays and special occasions.
- Community service opportunities through our Hands for Hope program.
- Complimentary meals in team dining areas.
- And much more.